Campus Support Officer

Education Week Jobs; Bromley; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to work scheme

Annual season ticket loan

Discounts for Teachers portal

Eduroam Wi-Fi across locations

On-site gym Bromley Campus

Discounts at local restaurants and on

Job summary

London South East Colleges (LSEC) is seeking a security-focused individual to maintain a safe and welcoming campus environment across its Bromley campuses. You will monitor activities, manage access, and support emergency procedures with calm, professional communication.

The role requires an SIA Door Supervision Licence and experience in security/CCTV operations, with strong de-escalation and learner-behaviour management abilities. On-site work with strong teamwork is essential.

Qualifications

• SIA Door Supervision Licence is required.
• Experience in security/CCTV operations or youth work advantageous.
• Experience in conflict management and de-escalation.
• Ability to communicate calmly and professionally with students, staff and visitors.

Responsibilities

• Monitor use of public areas, teaching spaces, cafes and grounds and report or take action to stop unsafe activities.
• Use de-escalation techniques to manage learner behaviour.
• Control access for authorised personnel; check ID cards.
• Respond to accidents/incidents; administer first aid and complete reports.
• Collaborate with the team to operate fire, security, CCTV systems and facilities management equipment.

Skills

SIA Door Supervision Licence

Conflict management

De-escalation techniques

Communication

Teamwork

Tools

CCTV systems

Access control

Job description

About the role:

The Role

You will maintain a safe, secure and welcoming environment for students, staff and visitors, coupled with promoting good learner behaviour across the campus, helping to create positive campus environments. Key duties will include;

• Monitor the use of public areas, teaching spaces, cafes, social areas and campus grounds and report/take appropriate action to stop unsafe activities
• Use appropriate and effective de-escalation techniques to positively manage learner behaviour
• Control access of personnel and vehicular traffic ensuring that only authorised persons are allowed on site, including checking of ID cards.
• Take action in the event of an accident or incident, including the administration of first aid and completion of accident and/or incident reports in accordance with College procedures
• Work collaboratively with other members of the team to provide a prompt quality service for the operation of fire, security, CCTV systems using electronic and computerised facilities management systems and equipment

Skills and Experience

You hold an SIA Door Supervision Licence and have previous experience in the security sector/CCTV operations/youth work. You will also have experience in conflict management and de-escalation techniques and be able to positively manage learner behaviour. You will have the ability to communicate in a calm and professional manner with students, staff and visitors at all levels. You should be able to work unsupervised as well as co-operatively and productively with other members of staff.

About Us

The College

London South East Colleges (LSEC) is one of London's largest and most successful further education providers, with seven campuses across Bexley, Bromley, Greenwich and Lambeth and around 1,000 staff. Each year, we support more than 13,000 students through a wide portfolio of vocational courses, apprenticeships and other programmes that are closely aligned to employer and industry need.

What brings people to work here, and keeps them here, is the sense of purpose. We exist to change lives through learning, and that ambition runs through everything we do. Our staff work with learners from all backgrounds, many of whom face significant barriers, and play a direct role in improving social mobility and life chances across South East London and beyond.

We are committed to developing our people. This includes high-quality professional development, leadership and management training, and clear opportunities for progression across the College and the wider Group. We encourage colleagues to develop their skills, share expertise and build long-term careers with us, supported by a culture that values collaboration, professionalism and continuous improvement.

We invest heavily in our learning environments, with modern facilities and strong partnerships with employers, universities and local communities. This enables our staff to focus on what matters most: delivering high-quality education and training that equips learners with the skills, confidence and resilience to succeed in work and in life.

LSEC is part of the Elevare Civic Education Group, which also sponsors London South East Academies Trust. The Trust is a growing and successful Multi-Academy Trust, currently comprising mainstream, special and alternative provision schools across Bromley, Bexley, Surrey, Sussex and Lambeth. This gives colleagues the opportunity to work within a genuinely joined-up education system, spanning schools, colleges and higher education.

The Group has also recently established the Elevare Education Foundation, a charity dedicated to supporting disadvantaged children and families across the region, through targeted programmes and practical support. This reflects our wider civic mission and commitment to making a meaningful difference beyond our campuses.

With a combined turnover of around £130m and clear ambitions for growth and improvement, this is an organisation that is forward-looking, values expertise and encourages people to contribute ideas and shape the future. There has rarely been a more interesting time to join us.

Benefits

We offer a highly competitive benefits package, including excellent annual leave and a generous pension through the Teachers' Pension Scheme or Local Government Pension Scheme, depending on role.

• Access to an Employee Assistance Programme
• Cycle to work scheme
• Annual season ticket loan
• Access to the Discounts for Teachers portal
• Free Wi-Fi access in over 10,000 locations worldwide through Eduroam
• Access to our on-site gym at Bromley Campus and discount at other local gyms
• Discounts in our in-house restaurants and on hair and beauty treatments

Equal Opportunities

London South East Colleges is fully committed to equality of opportunity and to creating a diverse, inclusive and respectful working environment, free from discrimination and harassment. We welcome applications from all sections of the community, regardless of race, nationality, ethnic origin, religion or belief, sex, gender identity, sexual orientation, disability, age, parental status or marital or partnership status.

As a Disability Confident Committed employer, we guarantee an interview to applicants who declare a disability and meet the essential criteria for the role.

If you require any reasonable adjustments to support you through the application or interview process, please contact People Services at [e-mail].

In line with Keeping Children Safe in Education (KCSiE) guidance, we carry out social media checks on shortlisted candidates to assess suitability for working with children and young people. Our full Safeguarding policy can be found here .

Because we work with children and vulnerable adults, all roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Appointments are subject to an enhanced DBS check and, where relevant, a Children's and/or Adult's Barred List check. Any offer of employment may be withdrawn if these checks are unsatisfactory. Self-disclosure is required as part of the recruitment process, and failure to disclose relevant information or provide a DBS certificate is likely to result in withdrawal of an offer. Our DBS policy on the recruitment of ex-offenders is available on request.

All appointments are also subject to verification of the right to work in the UK, in line with Home Office requirements. Original documentation will be required prior to commencement of employment.