Campus Security Officer - Nights

Staffordshire University; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading educational institution in Stoke-on-Trent is seeking a Nights Security Officer for its Campus Security team. This role entails ensuring the safety and security of all campus users, requiring physical fitness to walk long distances and the ability to engage with diverse individuals. The officer will handle incidents, monitor CCTV, and provide customer support, working in a dynamic environment with a 4 on 4 off shift pattern.

Qualifications

• Ability to undertake physically demanding tasks, including long walks.
• Experience in providing first aid and mental health first aid.
• Background in security or emergency response is advantageous.

Responsibilities

• Conduct regular patrols around campus as per SOPs.
• Monitor CCTV for crime detection and incident response.
• Log incidents and document actions taken.
• Liaise with police and emergency services.
• Perform first aid when necessary.
• Conduct health and safety checks.
• Provide exceptional customer service to guests.
• Ensure campus security through physical measures.

Skills

Excellent customer service

Compassion and empathy

Engagement with diverse backgrounds

Physical fitness

Technical proficiency with PC systems

Job description

About the role

University of Staffordshire are looking to recruit a Nights Security Officer for our Campus Security team. The team provides a service 24/7 365 and this position will operate on a 4 on 4 off shift pattern working 10 or 12 hour shifts on permanent nights.

This is a security role like no other and will vary shift to shift. Whilst your primary role will be the safety and security of everyone on campus, responding to incidents and working within a busy control room, our service provision offers much more. We are looking for someone who can provide excellent customer service, support vulnerable individuals, show compassion and empathy, and engage confidently with people from a variety of backgrounds and cultures.

This is a physically demanding role, where officers can walk between 20-30,000 steps a shift in all weathers, in response to incidents and calls from staff, students and visitors. It is also technically demanding, with the regular use of PC based systems.

Main Responsibilities

• Undertake patrols around the campus at regular intervals in line with strategic SOP's
• Monitoring and reviewing of CCTV in order to detect and prevent crime, and in the response to incidents
• Respond to incidents, logging actions taken and completing relevant documentation
• Work closely with police and other emergency services
• Provision of first aid and mental health first aid in support of other services
• Health and safety check
• Dealing with contractors and visitors, providing excellent customer service at all times
• Ensure the physical security of the campus through use of physical security measures and systems
• This list is not exhaustive and the role is responsive.