Campus Manager

Arden University; Newcastle upon Tyne; On-site; GBP 40,000 - 45,000; Full time

Job summary

A progressive higher education institution in Newcastle is seeking a Campus Manager to oversee the operations of their new campus, scheduled to open in February 2026. The ideal candidate will have proven experience in educational operations, strong people management skills, and a commitment to delivering a high-quality student experience. Key responsibilities include leading campus launch, managing facilities, and engaging with students. Excellent benefits, including 30 days holiday and a generous pension plan, are offered.

Benefits

30 days holiday plus bank holidays

Aviva pension plan with 7% contribution

Private Medical Insurance

Educational benefits for employees and family

Qualifications

• Experience in running education operations and student experience services.
• Strong awareness of developments in higher education sector.
• Proven track record in team management and performance development.

Responsibilities

• Lead the launch of a new campus from day one.
• Manage onsite facilities and operations for regulatory compliance.
• Engage and motivate students and staff for a positive experience.

Skills

People management skills

Organisational abilities

Problem-solving skills

Planning

Project management

Job description

Salary: £40,000 - £45,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Assistant Director

Department: Student Experience

Click here to read the full job description and view our excellent benefits here

This role will be based full time from our Brand New Newcastle City Centre Campus.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Student Experience team is dedicated to supporting and empowering students throughout their journey at Arden. They provide wellbeing support, career development, and engagement initiatives, ensuring every student feels connected and equipped for success. Our focus on innovation and continuous improvement helps create an inclusive and enriching learning environment.

About the Opportunity:

As we prepare to open our doors to a BRAND NEW CAMPUS in Newcastle City Centre, scheduled to open February 2026, we are looking for a Campus Manager to be responsible for all campus operations and provide a first-class student experience.

You will :

• Lead the launch of a new campus from day one!
• Manage onsite facilities and ensure operational excellence through the day-to-day campus operations, ensuring academic and support services meet regulatory requirements and Arden's values.
• Lead and manage our Student Hub Team, the central point of contact for students at our brand new campus.
• Manage escalated Student Queries / Cases.
• Engage and motivate students and staff, ensuring their voices are heard.
• Create meaningful and memorable student experiences.

Shape the future of Arden University’s presence in Newcastle city centre.

Please note: occasional evening work may be required during peak periods.

About You:

We are looking for a proactive and experienced higher-educational professional with a strong background in the day-to-day operational management of a regional office or educational centre. You’ll bring excellent people management skills, alongside strong organisational and problem-solving abilities.

Essential requirements:

• Experience in running education operations and student experience services.
• A strong awareness of developments in the higher education sector and the external professional environment.
• A proven track record in team management, coaching, and performance development skills.
• A hands‑on approach, attention to detail, and the ability to lead and motivate a team in a fast‑paced environment are essential to success in this role.
• Strong planning, project management, and resource allocation abilities.
• Knowledge of and compliance with health and safety regulations.
• Passion for delivering a high-quality student experience.
• Experience in budget monitoring and resource planning.

Desirable requirements:

• Experience planning large events or student engagement activities.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on‑top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Sunday 23rd November

Interviews: Thursday 4th / Friday 5th December (On-Line)

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.