Campus Coordinator

BrainStation; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global digital education leader in London is seeking a Campus Coordinator to provide exceptional customer service and coordinate various events on campus. The ideal candidate should excel in a fast-paced environment, possess strong organizational skills, and be dedicated to creating a five-star experience for students and guests. Previous experience in hospitality or event execution is a plus.

Qualifications

• Flare for customer service and dedication to excellence.
• Ability to adapt in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Deliver exceptional customer service and front desk support.
• Manage opening and closing duties for the facility.
• Execute events including setup, teardown, and catering.

Skills

Customer service

Organizational skills

Attention to detail

Teamwork

Job description

The Campus Coordinator is a dynamic role centered around animating the BrainStation campus and demonstrating operational excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.

Responsibilities

• Customer service and front desk support
• Opening and closing duties for facility
• Maintain facility cleanliness through building walkthroughs and checklists reporting
• Set up and management of audio/visual equipment (projectors, microphones, tv’s)
• Event execution including setup, teardown, catering and other operational requirements as needed
• Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
• Preparing and packaging student Welcome Boxes
• Continuously contribute to maintaining an exceptional student and/or guest experience
• Any other duties as required to ensure day to day facility efficiency

Requirements

• A flare for customer service and a dedication to excellence
• Ability to adapt in a fast paced environment and be proficient in self directed work
• Strong attention to detail and organizational skills
• A team player mindset with a ‘can-do’ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
• A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
• Thorough understanding of our product offerings and the ability to speak to each of them confidently
• A flexible schedule with evening and weekend availability
• Previous experience in event execution an asset
• Experience in hospitality or the food and beverage industry an asset

About BrainStation

BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.