Campus Catering Operations Leader — Multi-Site Role

Compass Group UK & Ireland; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company is seeking an experienced Operations Manager for a key role at Northumbria University. In this position, you'll oversee operational excellence and customer experience, leading a high-performing team across a busy university campus. You'll need to have a solid background in contract catering, with strong leadership skills, Health & Safety knowledge, and a focus on commercial performance. This role offers competitive rewards, including free meals, gym access, and wellness programs.

Benefits

Free meals

Free on-site gym

Contributory pension scheme

Exclusive travel discounts

Cash rewards on spending

Qualifications

• Proven experience in contract catering, ideally in multi-unit environments.
• Strong knowledge of food safety and legislative compliance.
• Demonstrable commercial capability with budget management.

Responsibilities

• Ensure full compliance with food safety and health & safety standards.
• Lead and develop operational teams through clear communication.
• Drive sales growth, cost control, and labour optimisation.
• Champion a customer-first culture across all outlets.

Skills

Leadership skills

Budget management

Customer service focus

Food safety knowledge

Health & safety compliance

Job description

A leading food service company is seeking an experienced Operations Manager for a key role at Northumbria University. In this position, you'll oversee operational excellence and customer experience, leading a high-performing team across a busy university campus. You'll need to have a solid background in contract catering, with strong leadership skills, Health & Safety knowledge, and a focus on commercial performance. This role offers competitive rewards, including free meals, gym access, and wellness programs.