Campaign Orchestration Specialist, Customer Marketing

Burberry; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury fashion brand is looking for a Customer Marketing Coordinator to support global and regional customer outreach and ensure smooth delivery of campaign briefs across various platforms. The role requires strong organizational and communication skills to manage multiple stakeholders and deadlines effectively. Ideal candidates should have experience in customer marketing and digital content management, with a keen interest in customer journeys in the luxury sector.

Qualifications

• Good experience in customer marketing, CRM, or campaign coordination.
• Ability to manage multiple stakeholders and timelines.
• Comfortable working with briefs and content workflows.

Responsibilities

• Execute and coordinate global and regional customer outreach.
• Maintain clear documentation and ensure accurate stakeholder communication.
• Support campaign delivery across email, messaging, and .com.

Skills

Customer marketing experience

Strong organizational skills

Problem-solving skills

Communication skills

Detail-oriented

Interest in digital experience

Job description

A leading luxury fashion brand is looking for a Customer Marketing Coordinator to support global and regional customer outreach and ensure smooth delivery of campaign briefs across various platforms. The role requires strong organizational and communication skills to manage multiple stakeholders and deadlines effectively. Ideal candidates should have experience in customer marketing and digital content management, with a keen interest in customer journeys in the luxury sector.