Campaign Operations Manager

Epsilon; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Epsilon is seeking a Campaign Operations Manager for a hybrid London role. You will configure, traffic, test and QA client campaigns, on-site and off-site, collaborating with Sales, Account Management, Media Delivery, Product and Engineering. This role offers training and opportunities to lead automation initiatives.

You’ll become an expert in our DSP workflows and platforms, ensuring campaigns meet client specs and quality standards while driving efficiencies across the team.

Qualifications

• Experience configuring on- or off-site campaigns.
• Strong interest in digital marketing and advertising technology.
• Strong communication, organisation and problem-solving skills, with a high level of accuracy and attention to detail.
• Collaborative, adaptable and self-sufficient, with a professional and solutions-focused approach.
• Accountable, proactive and comfortable working in a fast-paced, cross-functional environment.
• Hands-on experience with one or more DSPs across display, video and mobile campaigns.
• Strong knowledge of DSP setup, targeting, inventory and brand safety.
• Familiarity with ad serving, tracking, pixels and troubleshooting.
• Familiarity with JIRA or similar ticketing software.

Responsibilities

• Launch campaigns on time and across multiple projects, prioritising tasks.
• Own end-to-end setup, trafficking and QA of mobile, display and video campaigns across DSPs.
• Review builds before and after launch to meet client specs and tech requirements.
• Develop automation ideas and act as SME across platforms and processes.
• Build expertise in DSP workflows and identify efficiency improvements.
• Participate in a comprehensive training program to grow hands-on skills and leadership.

Skills

Campaign setup

Digital marketing

Communication

Attention to detail

Cross-functional teamwork

DSP experience

Tools

JIRA

Job description

Company Description

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

Overview

How You'll Make an Impact

As an, Campaign Operations Manager, you'll play an integral role in helping our global clients achieve their business goals. You will be responsible for configuration, trafficking, testing and quality assuring client campaigns, both on and off-site. This is a unique opportunity to join an ambitious, leading digital marketing business.
Reporting to the Manager of Campaign Operations you will also have the opportunity to collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high-quality results serving as a subject matter expert or facilitator as needed. This is a hybrid role based in our London office (4 days per week).

Responsibilities

What You'll Achieve

• You will be working on multiple projects simultaneously ensuring a smooth launch of each campaign within the set deadline - prioritisation is key.
• Own the end-to-end setup, trafficking and quality assurance of mobile, display and video campaigns across DSP platforms, ensuring accuracy and readiness for launch
• Review and validate campaign builds pre- and post-launch, ensuring all setups meet technical requirements, client specifications and internal quality standards.
• You will become an expert in our platforms and processes whilst working on conceptualizing and developing automation projects to be used company wide.
• Build deep expertise in internal platforms, DSP workflows and operational best practices, while identifying opportunities to improve processes, drive efficiencies and support scalable automation initiatives.
• All our team members are provided an extensive training programme. You'll develop your hands-on experience and develop your leadership skills, a broad understanding of digital marketing and onsite personalisation, from both a technical and commercial perspective. We encourage continuous learning and pride ourselves in supporting the progression of our team

Qualifications

Who You Are

• What you’ll bring with you:
  • Experience configuring on or off-site campaigns
  • Strong interest in digital marketing and advertising technology.
  • Strong communication, organisation and problem-solving skills, with a high level of accuracy and attention to detail.
  • Collaborative, adaptable and self-sufficient, with a professional and solutions-focused approach.
  • Accountable, proactive and comfortable working in a fast-paced, cross-functional environment.
  • Hands-on experience with one or more DSPs across display, video and mobile campaigns.
  • Strong knowledge of DSP setup, targeting, inventory and brand safety.
  • Familiarity with ad serving, tracking, pixels and troubleshooting.
  • Familiarity with JIRA or similar ticketing software.

Additional Information

When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.
Check out a few of these resources to learn more about what makes Epsilon so EPIC:
Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.
We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

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