CAMHS Senior Administrator - Front Desk & Admin Lead

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major healthcare provider in Greater London seeks a Southwark CAMHS Senior Administrator. You will offer administrative and secretarial support to a multi-disciplinary team, ensuring a positive patient experience. Responsibilities include managing appointments, handling correspondence, and liaising with families and professionals. Essential qualifications include NVQ Level 3 in Business Administration and excellent communication skills. This role supports flexible working options and aims to improve patient care outcomes.

Benefits

Generous pay and pension package

Flexible working options

Career development opportunities

Qualifications

• Excellent communication skills both verbal and written.
• Ability to work on own initiative and as part of a team.
• Experience in a responsible administrative role.

Responsibilities

• Provide a comprehensive administrative and secretarial service.
• Act as the first point of contact for families and visitors.
• Manage appointment letters and questionnaires.

Skills

Excellent communication skills

Excellent people skills

Confident telephone manner

Accurate data entry skills

Ability to plan, prioritise and multitask

Education

NVQ Level 3 in Business Administration or equivalent

GCSEs in English Language (A-C grade) and Mathematics (A-C grade)

Tools

Microsoft Office 365

Job description

A major healthcare provider in Greater London seeks a Southwark CAMHS Senior Administrator. You will offer administrative and secretarial support to a multi-disciplinary team, ensuring a positive patient experience. Responsibilities include managing appointments, handling correspondence, and liaising with families and professionals. Essential qualifications include NVQ Level 3 in Business Administration and excellent communication skills. This role supports flexible working options and aims to improve patient care outcomes.