CAMHS Outpatient Administration Lead

NHS National Services Scotland; Aberdeen City; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent healthcare provider in Aberdeen is seeking a highly motivated Outpatient Secretary to join their administration team. This full-time role includes scheduling appointments, managing patient notifications, and handling administrative tasks related to waiting lists. The ideal candidate will have strong communication and organizational skills, excel under pressure, and be able to work both independently and collaboratively. The position offers a supportive working environment within a dedicated healthcare service.

Qualifications

• Must have excellent communication and organisational skills.
• Ability to manage own workload and work under pressure.
• Attention to detail is essential.

Responsibilities

• Co-ordinate appointments using TrakCare.
• Notify patients of their appointments via email/telephone.
• Manage administration processes related to the Waiting List.
• Respond to queries from patients and staff.
• Provide reception cover on an ad-hoc basis.

Skills

Excellent communication skills

Organisational skills

Ability to work under pressure

Attention to detail

Teamwork

Ability to work independently

Job description

A prominent healthcare provider in Aberdeen is seeking a highly motivated Outpatient Secretary to join their administration team. This full-time role includes scheduling appointments, managing patient notifications, and handling administrative tasks related to waiting lists. The ideal candidate will have strong communication and organizational skills, excel under pressure, and be able to work both independently and collaboratively. The position offers a supportive working environment within a dedicated healthcare service.