Cambridge Overnight Guest Service Associate

Whitbread; Cambridge; On-site; GBP 23,000 - 24,000; Full time

Benefits offered by this job

Whitbread Benefits card

50% off Premier Inn stays

25% off meals in Whitbread restaurants

Company pension and savings scheme

Discounts on shopping, travel, cinema

Complimentary Premier Inn breakfast

Job summary

Premier Inn Cambridge City West (Lions Yard) is part of Whitbread. We are recruiting for Nights Team Member to support overnight guests at our Cambridge site. Immediate start, no experience needed, and a permanent contract for an 18+ team member.

Role offers a secure 32-hour week with pay up to £13.66 per hour, emphasising safety, guest care, and professional hospitality within Whitbread’s premier hotel brand.

Qualifications

• Guest-facing hospitality skills desired but not required.
• Ability to work overnights and weekends may be needed.
• Friendly and helpful attitude towards guests.

Responsibilities

• Look after hotel overnight guests and ensure their safety.
• Provide good quality service to help guests rest and sleep well.
• Assist with guest requests during night shifts.

Skills

Customer service

Calm under pressure

Job description

Premier Inn Cambridge City West (Lions Yard) is part of Whitbread. We are recruiting for Nights Team Member to support overnight guests at our Cambridge site. Immediate start, no experience needed, and a permanent contract for an 18+ team member.

Role offers a secure 32-hour week with pay up to £13.66 per hour, emphasising safety, guest care, and professional hospitality within Whitbread’s premier hotel brand.