Call Centre Advisor — Growth & Training (Leicester)

Pertemps Bond; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Full Time Call Centre Advisor in Leicester. You will be the first point of contact for customers, dealing with their orders and requests. Strong customer service and call centre experience are essential. The role offers mentorship and the potential to secure a permanent position. Weekly training will be provided. The working hours are rotational shifts from 07:30 to 18:00, across 5 days including weekends.

Qualifications

• Must have excellent Customer Service Skills.
• Must have Call Centre Experience.
• Must be able to drive and have access to own vehicle.

Responsibilities

• Communicating with customers and receiving calls.
• Dealing with enquiries and complaints.
• Referring complex matters when necessary.

Skills

Excellent Customer Service Skills

Great Communication

Attention to Detail

Call Centre Experience

Job description

A recruitment agency is seeking a Full Time Call Centre Advisor in Leicester. You will be the first point of contact for customers, dealing with their orders and requests. Strong customer service and call centre experience are essential. The role offers mentorship and the potential to secure a permanent position. Weekly training will be provided. The working hours are rotational shifts from 07:30 to 18:00, across 5 days including weekends.