Cafe Team Member – Fast-Paced Guest Service

benugo; City of Edinburgh; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free lunch on shift

40% discount on select items?

50% discount on food and drinks in all

Competitive rate

Life Assurance

Career development opportunities

Employee discounts (Perkbox)

Job summary

Benugo is hiring a Full-Time Cafe Team Member for the John Lewis Edinburgh location. You will provide excellent customer service, manage cafe duties, and help keep fridges stocked and clean, using FIFO and strict hygiene standards.

Join a supportive team with benefits including free lunch on shift, discounts, and opportunities for career development within a fast-growing, prestigious brand.

Qualifications

• Positive can-do attitude required for customer-facing roles.
• Strong communication skills to assist customers and colleagues.
• Good organisational skills to manage tasks efficiently.
• Ability to work under pressure to meet business needs.
• Reliable, team-oriented approach to daily operations.
• Self-motivated and proactive with a willingness to learn.

Responsibilities

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with kitchen, front of house and back of house cleaning duties.
• Organising deliveries and stocking fridges using FIFO.
• Clearing tables and maintaining a clean working environment.
• Ensuring labels and prices are correct and promotions are up to date.
• Flexible to work on tills, taking orders and serving on the floor.
• Adhering to food safety, allergen and hygiene procedures.
• Collaborating with colleagues to meet targets and ensure smooth operations.
• Attending training and development courses as requested.
• Representing Benugo and John Lewis professionally in behaviour and appearance.

Skills

Positive attitude

Communication skills

Organisational skills

Working under pressure

Team player

Self-motivated

Job description

Benugo is hiring a Full-Time Cafe Team Member for the John Lewis Edinburgh location. You will provide excellent customer service, manage cafe duties, and help keep fridges stocked and clean, using FIFO and strict hygiene standards.

Join a supportive team with benefits including free lunch on shift, discounts, and opportunities for career development within a fast-growing, prestigious brand.