Cafe Team Member

Tesco; Lapford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Colleague discount

Flexible hours

Retirement plan

Life Assurance

Wellbeing services

Discounts site

Uniform provided

Holiday allowance

Colleague networks

Job summary

Tesco Café is hiring a Team Member to join our on-site café team. You’ll be involved in cooking, serving customers, and keeping work areas tidy while upholding safety standards. The role emphasizes flexible hours and opportunities for progression within a lively, customer-focused environment.

You will contribute to maintaining high service levels, ensuring the menu is followed and safety rules are observed. We offer a supportive team culture and a focus on great guest experiences.

Qualifications

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain a clean environment.

Responsibilities

• Keep kitchen equipment and utensils clean and tidy.
• Serve customers quickly, efficiently and with care.
• Follow food safety and hygiene regulations while keeping daily records.
• Practice FIFO stock rotation to keep food fresh.
• Accept deliveries and store food safely.
• Follow all operational policies and procedures.
• Prepare, cook and serve food according to the café menu.
• Ensure all food products are available and up to standard.
• Know the café menu inside out and help maintain quality.
• Resolve customer complaints and pass on information to the Café Manager.
• Stay up to date with business communications and initiatives.
• Clear and sanitise tables to keep the café clean.

Skills

Hospitality

Health & Safety

Clean environment

Job description

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.

It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

It’s our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean.

It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

It’s our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café’s delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café’s menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.
  

You will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.
  

Whats in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

• Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Request flexible working from day one
• Retirement savings plan
• LifeAssurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks
  

About Us

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.