Cafe Team Member

Tesco PLC; Catterick Garrison; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading supermarket chain in Catterick Garrison is looking for a Team Member for their café. This role involves preparing and serving food, maintaining hygiene standards, and providing excellent customer service. Ideal candidates will have strong communication and multitasking skills. The company offers flexible working hours, a retirement savings plan, and various other benefits including holidays starting at 28 days.

Benefits

Colleague Clubcard after 3 months service

Request flexible working from day one

Retirement savings plan

Life Assurance

Access to free wellbeing services

Exclusive deals and discounts website

Uniform provided

Holiday starting at 28 days

Qualifications

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in a fast-paced environment.

Responsibilities

• Following food safety and hygiene regulations while keeping daily records.
• Preparing, cooking, and serving food according to our café's menu.
• Resolving customer complaints and communicating with the Café Manager.
• Keeping the café clean, including tables and kitchen equipment.

Skills

Teamwork

Communication

Multitasking

Initiative

Organizational skills

Job description

Overview

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them. As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you'll help keep everything, from kitchen equipment to customer tables tidy and clean. It's a lively role, full of everyday challenges, but that's just one of the reasons it's so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• Following food safety and hygiene regulations while keeping daily records.
• Practising FIFO stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of & following all operational policies and procedures.
• Preparing, cooking, and serving food according to our café's delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café's menu inside and out and serving food exactly as it's intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.
• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal Attributes & Qualifications

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast‑paced environment.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to [information].

Benefits

• Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four‑day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).