Cafe Team Member

Tesco; Ayr; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Clubcard discounts

Flexible working

Pension plan

Life Assurance

Wellbeing support

Discount site

Uniform provided

Holiday 28 days

Résumé du poste

Tesco Cafes is hiring a Team Member to join our caf and help deliver great service from morning shifts to busy periods. You’ll be involved in cooking, serving, and keeping areas clean while following safety standards.

We value flexibility and offer 8+ guaranteed hours weekly, opportunities for progression, and supportive colleagues. You’ll work in a fast-paced, customer-focused environment and be part of a team that makes everyday visits a little better.

Qualifications

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Responsabilités

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our cafs delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our cafs menu inside and out and serving food exactly as its intended.
• Resolving customer complaints and passing on information to the Caf Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our caf stays clean.

Connaissances

Hospitality

Customer service

Health & Safety

Teamwork

Description du poste

Tea is brewing. Caf doors are opening. The day is about to start, and so are our caf team members. Theyre the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our caf, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, youll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, youll help keep everything, from kitchen equipment to customer tables tidy and clean.

Its a lively role, full of everyday challenges, but thats just one of the reasons its so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

Its our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week.

The table shows the periods of time in the week wed like you to be available to work the availability windows. We will schedule your contracted hours within these times, and youll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youre available to work match closely but not exactly to the times we are advertising, wed still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

About the role

Tea is brewing. Caf doors are opening. The day is about to start, and so are our caf team members. Theyre the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our caf, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, youll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, youll help keep everything, from kitchen equipment to customer tables tidy and clean.

Its a lively role, full of everyday challenges, but thats just one of the reasons its so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

Its our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week.

The table shows the periods of time in the week wed like you to be available to work the availability windows. We will schedule your contracted hours within these times, and youll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youre available to work match closely but not exactly to the times we are advertising, wed still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our cafs delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our cafs menu inside and out and serving food exactly as its intended.
• Resolving customer complaints and passing on information to the Caf Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our caf stays clean.

You will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

Whats in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but arent limited to::

• Get 10% off and 15% at pay day weekends; save up to 2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Request flexible working from day one
• Retirement savings plan
• LifeAssurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of lifes moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, were a place where Everyones Welcome.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Were proud to have been accredited Disability Confident Leader and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.