Cafe Team Leader — Flexible Hours & Growth

Tesco; Newry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in Newry seeks a Team Leader for their Café, focusing on excellent customer service and operational standards. Responsibilities include supporting the Manager, training team members, and ensuring food safety compliance. Ideal candidates will have hospitality experience and a passion for customer service. The role offers flexible working and a supportive environment for growth.

Benefits

Colleague Clubcard after 3 months

Flexible working options

Retirement savings plan

Life Assurance

Access to wellbeing services

Exclusive deals and discounts

Uniform provided

28 days of holiday

Qualifications

• Hospitality background with Team/Shift Leader experience.
• Knowledge of Health & Safety and Food Safety regulations.

Responsibilities

• Maintain operational and safety standards.
• Ensure all food safety and hygiene regulations are followed.
• Provide excellent experience for customers.
• Open and close the café in the Manager's absence.
• Celebrate team members for excellent service.
• Learn menu thoroughly to aid team.
• Boost sales through effective team management.
• Deliver training for team members.
• Support Café Manager in coaching and development.

Skills

Effective communication skills

Ability to multitask

Confidence using initiative

Customer service passion

Job description

A leading supermarket chain in Newry seeks a Team Leader for their Café, focusing on excellent customer service and operational standards. Responsibilities include supporting the Manager, training team members, and ensuring food safety compliance. Ideal candidates will have hospitality experience and a passion for customer service. The role offers flexible working and a supportive environment for growth.