Cafe Supervisor - Team Lead & Guest Experience

OneRetail; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major High Street brand is seeking a dedicated Cafe Supervisor in Bradford. The role involves supervising a team, ensuring quality in operations, and creating a supportive environment. Ideal candidates have experience supervising frontline teams, excellent communication skills, and a customer service focus. This full-time position offers a chance to progress with a company that values its employees, providing competitive pay and great perks.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great customer service.
• Team player with a can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment.
• Being a responsible key holder.
• Assisting with weekly bookwork.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary.

Skills

Supervising frontline teams

Good communication skills

Customer Service focus

Team player

Ability to work under pressure

Job description

A major High Street brand is seeking a dedicated Cafe Supervisor in Bradford. The role involves supervising a team, ensuring quality in operations, and creating a supportive environment. Ideal candidates have experience supervising frontline teams, excellent communication skills, and a customer service focus. This full-time position offers a chance to progress with a company that values its employees, providing competitive pay and great perks.