Cafe Supervisor

Bamford Collection; Moreton-in-Marsh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A wellness brand company in Moreton-in-Marsh is seeking a Café Supervisor for The Bamford Wellness Spa at Daylesford Farm. You will lead a team to ensure outstanding service and introduce healthy organic food to our guests. Ideal applicants have supervisory experience in food service and a passion for wellness. The role offers a competitive salary of £13.80 per hour, with 40 hours a week including weekends. Join us is creating a positive impact on our customers and the environment.

Benefits

Discounts on products and services

Volunteering Days

Subsidised private medical insurance

Pension Scheme

Life Assurance

Mental Health Support

Qualifications

• Previous experience in supervising a small team in a café or restaurant.
• Ability to anticipate guest needs for proactive service.
• Strong communication skills and team collaboration.

Responsibilities

• Manage and motivate the team to foster a positive work culture.
• Exceed guest expectations by anticipating their needs.
• Ensure the café is set up and standards are maintained.
• Train team on menu and allergen advice.
• Drive sales by improving table turnover.

Skills

Team supervision

Pro-active service

Communication skills

Positive personality

Job description

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.

The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.

We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.

We are more than a group of businesses striving to make a difference. We are a way of life.

ABOUT THE ROLE

We are looking for a passionate Café Supervisor for The Bamford Wellness Spa based at the Daylesford Farm in the Cotswolds.

As our supervisor, you will be responsible for leading the service standards along with supervising and inspiring a small team and champion our Bamford mission for healthy living.

This is a great opportunity for anyone who has a passion for seasonal organic food, enjoys building relationships and who can shape a team to ensure a great experience for our customers.

An exciting opportunity to progress your career with a company that focuses on enhancing wellbeing with nature.

HOURS: 40 Hours a week - 09:00-17:30, 5 days a week, including weekend work.

SALARY: £13.80 per hour.

RESPONSIBILITIES

• Manage and motivate a team fostering a positive work culture.
• Always aiming to exceed the expectations of our guests by anticipating their needs to provide a pro-active service.
• To work as a consummate host to our guests & residents.
• To ensure the Orchard bar café is set up for the day, maintaining standards and delegating tasks where appropriate.
• To actively drive average, spend per head, by identifying all opportunities for recommendations.
• To train the team on the menu, including beverages, enabling them to give detailed descriptions of the dishes, provide recommendations for guests and give accurate allergens advice.
• To ensure effective shift management, leading and motivating the team, delivering a seamless and ensuring that the café is staffed for all shifts whilst managing holiday and absence.
• To manage the operation effectively, maximising sales through table turning.
• Work alongside the kitchen on continuous development of food and beverage offerings.
• To highlight health and safety or maintenance matters to the Spa Manager.
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

SKILLS YOU WILL BRING

• Previous experience in supervising a small team in a café or restaurant.
• Always aim to exceed the expectations of our guests by anticipating their needs to provide a pro-active service.
• To enjoy yourself at work in order to create a happy work environment.
• Willing to get stuck in and drive the business forward.
• Great communicator and ability to work with other leaders within the business.
• A positive and outgoing personality
• A good command of the English language.

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24‑hour support, seven days a week.