Café Operations Leader & People Manager

Tesco PLC; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Plymouth is seeking a Café Manager to oversee daily operations and lead a passionate team focused on exceptional customer service. The ideal candidate will have a background in hospitality, proven people management skills, and the ability to motivate their team to meet sales targets. Responsibilities include managing café routines, ensuring a clean environment, and training team members. This role offers the opportunity to develop your own career while contributing to the café's success.

Qualifications

• Experience in hospitality at a supervisory level or above.
• Commitment to excellent customer service.
• Leadership skills to inspire and coach a team.

Responsibilities

• Oversee café operations, routines, and sales standards.
• Hold full profit and loss accountability.
• Maximize sales impact and presentation.
• Lead and inspire team to hit sales targets.
• Select, train, and develop team members.
• Ensure high-quality service in a clean environment.

Skills

Customer service

People management

Planning and organization

Communication

Initiative

Education

Background in hospitality at supervisory level

Job description

A leading retail company in Plymouth is seeking a Café Manager to oversee daily operations and lead a passionate team focused on exceptional customer service. The ideal candidate will have a background in hospitality, proven people management skills, and the ability to motivate their team to meet sales targets. Responsibilities include managing café routines, ensuring a clean environment, and training team members. This role offers the opportunity to develop your own career while contributing to the café's success.