Café Manager — Lead Team, P&L & Guest Experience

Compass Group PLC; York and North Yorkshire; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent catering company is seeking a motivated Café Manager at the National Railway Museum in York. This hands-on role involves leading a team, managing daily operations, ensuring compliance, and delivering excellent customer service. The ideal candidate will have experience in café or public catering management, strong operational skills, and a proactive approach. Benefits include 25 days annual leave, free meals, and various wellness programs. Join during an exciting phase of the museum's development and help shape its hospitality offerings.

Benefits

25 days annual leave plus bank holidays

Free meals on duty

Free on-site parking

Exclusive travel discounts

Access to wellness, mindfulness, and fitness classes

Digital GP services for you and your family

Up to 44% off cinema tickets

Contributory pension scheme

Career Pathways and MyLearning development programmes

Qualifications

• Proven experience managing successful teams in a café or catering environment.
• Hands-on leadership style during busy service periods.
• Strong operational experience with P&L management.

Responsibilities

• Lead and coach your team for excellent customer experiences.
• Manage all operational and financial aspects of the café.
• Ensure compliance with health and safety regulations.

Skills

Team management

Operational management

Customer service excellence

P&L management

IT proficiency

Flexibility and adaptability

Job description

A prominent catering company is seeking a motivated Café Manager at the National Railway Museum in York. This hands-on role involves leading a team, managing daily operations, ensuring compliance, and delivering excellent customer service. The ideal candidate will have experience in café or public catering management, strong operational skills, and a proactive approach. Benefits include 25 days annual leave, free meals, and various wellness programs. Join during an exciting phase of the museum's development and help shape its hospitality offerings.