Café Manager: Lead Team, Elevate Customer Experience

Tesco UK; Elgin; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading supermarket chain in Scotland is looking for a passionate Café Manager to oversee daily operations in a welcoming café environment. You'll be responsible for managing a friendly team while maintaining high standards of customer service, maximizing sales, and ensuring compliance with safety regulations. The ideal candidate will have a background in hospitality and strong people management skills, contributing to a positive team atmosphere and enhancing customer experiences.

Qualifications

• A background in hospitality, at supervisory level or above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example.

Responsibilities

• Overseeing the overall running of the café, including routines and processes.
• Holding full profit and loss accountability for the café.
• Maximising sales and ensuring compliance with safety regulations.
• Leading your team to hit sales targets.
• Selecting and training team members to ensure high service standards.

Skills

People management

Customer service

Leadership

Planning and organization

Communication

Job description

A leading supermarket chain in Scotland is looking for a passionate Café Manager to oversee daily operations in a welcoming café environment. You'll be responsible for managing a friendly team while maintaining high standards of customer service, maximizing sales, and ensuring compliance with safety regulations. The ideal candidate will have a background in hospitality and strong people management skills, contributing to a positive team atmosphere and enhancing customer experiences.