Cafe Manager - Costa

OneRetail; Dorchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food service company in Dorchester is looking for an experienced Cafe Manager. This role involves overseeing operations, ensuring exceptional food service, and managing a team. Ideal candidates should have at least two years of management experience, excellent communication skills, and a passion for food and customer service. The position offers competitive pay and opportunities for career development.

Benefits

Competitive pay

Learning and development opportunities

Employee recognition rewards

Qualifications

• Minimum of two years of management experience in a similar sector.
• Experience managing teams in a similar role.
• Excellent communication and organisational skills.

Responsibilities

• Supervise teams for quality food and service.
• Oversee operational efficiency and manage inventories.
• Monitor KPIs and targets with line manager.
• Maintain a positive brand image.
• Identify new service concepts to drive sales.
• Support and train teams for excellence.
• Implement and review Health & Safety standards.

Skills

Passion for great-tasting food

Exceptional customer service

Team management

Financial acumen

Communication skills

Organisational skills

Motivation to upskill

Job description

Overview

We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Cafe Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Supervising teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Identifying opportunities for new service concepts to drive sales
• Liaising between customers and our internal teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Ideal Candidate

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of management experience within a similar sector or industry
• Have experience managing teams in a similar role
• Demonstrate brilliant financial acumen
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2210/93371001/52769844/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!