Cafe Manager

One Retail; Newcastle upon Tyne; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Contributory pension

Career pathways & MyLearning

Digital GP & wider healthcare

Travel discounts

Groceries discounts

Cinema tickets

Cash rewards

Wellness & mindfulness classes

Friends & family discounts

Job summary

Compass Group UK&I is launching a brand-new café and seeking a Café Manager to lead from day one. You will set standards, build a team and shape how the café looks, feels and operates from the start.

If you’ve managed a café, retail unit, or fast-paced food operation, this is your chance to make it your own. You’ll lead from the front, setting the tone and creating a space people love—from the morning rush to close-down, while embracing continuous improvement and high standards across service

Qualifications

• Led a team in a fast-moving café/retail environment.
• Demonstrates strong customer service and staff development.
• Able to maintain high standards across food, coffee and presentation.

Responsibilities

• Lead day-to-day operations of a newly opened café.
• Recruit, train and develop a strong team.
• Set and maintain high standards for food, coffee and presentation.
• Manage stock, performance and key processes.
• Create a warm, welcoming space from day one.
• Embed consistency in operations and details.
• Ensure Health & Safety standards are met.

Skills

Leadership

People-focused

Organised

Proactive

Job description

A brand-new café. A blank canvas. An opportunity to build something special from day one.

Simple moments, made special.

Great coffee. Freshly baked pastries. Proper food done well.

The Role

This is a start-up opportunity within an established business.

As Café Manager, you’ll play a key role in bringing a brand-new site to life — setting standards, building a team, and shaping how the café looks, feels, and operates from the very beginning.

If you’ve managed a café, retail unit, or fast-paced food operation before, this is your chance to truly make it your own.

You’ll lead from the front, set the tone, and turn a brand-new café into a space people love — from the first morning coffee rush to the final close-down of the day.

What You’ll Be Doing

• Leading the day-to-day running of a newly opened café, keeping everything smooth, organised and on point
• Recruiting, training and developing a strong team that delivers great service (and enjoys doing it)
• Setting and maintaining high standards across food, coffee and presentation
• Managing stock, performance and operational processes
• Creating a space that feels warm, relaxed andwelcoming from day one
• Embedding consistency — because the little detailsmatter
• Ensuring Health & Safety standards are always met and maintained

About You

If you’ve run a café, retail unit, or fast-paced food environment, you’re well-suited to this role — especially if you enjoy building teams and shaping operations.

You’ll Also Be

• A hands-on leader who sets the pace and leads by example
• People-focused — great with both your team and your customers
• Organised, proactive and calm under pressure
• Passionate about good food, great coffee and doing things properly
• Comfortable taking ownership and continuously improving performance

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0409/43833001/52815821/R/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!