Cafe Manager

Cocomelt London; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premium chocolate cafe in Camden Town seeks a passionate Manager. The role involves leading daily operations, motivating the team, and ensuring an outstanding guest experience while managing financial performance. Ideal candidates have experience in hospitality management and are socially savvy. Competitive salary starts from £35,000 yearly with additional benefits including a quarterly target bonus.

Benefits

Quarterly tiered target bonus

Qualifications

• At least 2 years of experience in hospitality with 1 year in management required.
• Strong spoken and written English skills.
• Authorized to work full-time in the UK.
• Proficiency in writing emails and using Excel and Google Docs.

Responsibilities

• Oversee daily restaurant operations for outstanding guest experience.
• Manage service and sales, embodying energy and passion.
• Inspire, train, and motivate team for high performance.
• Ensure compliance with health & safety regulations.

Skills

Customer service

Team leadership

Attention to detail

Financial management

Social media savvy

Tools

Excel

Google Docs

Job description

A Bit About Us

Cocomelt London is a premium chocolate cafe serving fresh, insanely yummy chocolate desserts that look good and taste even better. Known for our viral sushi crepes and canned iced drinks, we’re growing fast and looking for exceptional people to join us on this exciting journey.. There is a lot of room to grow at Cocomelt as we open new locations across London (and internationally), so we are really looking for individuals keen to join us, with a keen interest in hospitality and providing the best customer experience.. .

The role

We’re on the hunt for a Manager who lives and breathes hospitality, loves people, is a chocolate addict, and is obsessed with the details. At Cocomelt, we don’t just serve desserts, we create experiences that people remember, share, and come back for. If you’re a natural leader, a clean freak (in the best way), and thrive in a fast paced, creative environment, then you’ll fit right in with us.. .

What You’ll Do

• Lead and oversee daily restaurant operations, ensuring an outstanding guest experience..
• Drive service and sales and be the constant face of energy and passion on the floor, with focus on quality in everything we do!.
• work side by side with the team – serving tables, greeting and seating guests and jumping in where needed (one team, one dream!)..
• Inspire, train, and motivate the team, fostering a positive and high performance culture..
• Maintain exceptional service standards, ensuring guests feel welcomed and valued..
• Develop and implement operational strategies to drive efficiency and profitability..
• Manage financial performance, including budgets, cost control, and revenue targets..
• Oversee recruitment, training, and team development..
• Take part in our monthly social media shoots and be comfortable on camera..
• Ensure topnotch cleanliness across the cafe..
• Ensure full compliance with health & safety regulations, licensing laws, and company policies..

Who You Are

• A people’s person – You thrive with people and you are passionate about customer service and building guest experiences..
• Detail obsessed - nothing slips past you when it comes to quality, cleanliness, or operations..
• Love all things hospitality and going above and beyond for our guests and teams..
• A leader at heart – loves mentoring, developing, and motivating teams..
• A self-starter who thrives wearing multiple hats and taking ownership..
• Business oriented and analytical – comfortable with numbers, targets, and decision making..
• Social savvy – you love instagram and tiktok, and understand the importance of social media for our brand..

Minimum Requirements

• At least 2 years experience in hospitality with 1 year experience in management (Barista experience is a plus).
• Strong spoken and written English.
• Authorised to work Full-time in the UK.
• Available to work evenings and weekends.
• Proficiency in writing emails, using excel and google docs.

Experience

Required

Languages

English – Advanced

Employment

Full-time

Salary

from £35,000 yearly

Benefits

Quarterly tiered target bonus (we grow, you grow!)

About Cocomelt London

We are a premium chocolate cafe serving fresh, insanely yummy chocolate desserts and drinks that look good and taste even better.