Cafe Mal Barista, Malmaison

Hotel Du Vin; York and North Yorkshire; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality group is seeking a Cafe Mal Barista to deliver exceptional coffee and food service. The ideal candidate is passionate about customer service and has experience in a coffee bar setting. You will lead shifts and work closely with the team to meet and exceed guest expectations. Competitive pay and perks like discounted stays and a wellness programme are offered.

Benefits

Discounted staff room rates

50% off friends and family rate

35% off dining bill

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Wellness & National Campaign Days

Instant access to pay through Wagestream

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in a coffee bar setting is preferred.
• Ability to inspire and drive a team.
• Strong understanding of customer service excellence.

Responsibilities

• Deliver amazing coffee and food to guests.
• Lead shifts and motivate the team.
• Work with the manager to drive sales.

Skills

Passion for fresh food

Customer service skills

Team leadership

Job description

Job title: Cafe Mal Barista, Malmaison, Rate of Pay / Hours: Type of Contract: Location:

The difference…… is you!

• You’re passionate about fresh food, proper coffee and great customer service in a coffee bar setting
• You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.

The introduction Starbucks into our brand means that we offer something no other hotel can.

Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeshipprogrammes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.