Café Brand Ambassador: Fast, Five-Star Service

MARKS&SPENCER; England; On-site; GBP 1,240,000 - 1,653,000; Part time

Job summary

MARKS & SPENCER in-store Café is looking for a proactive team member to cover the listed shifts. This hands-on role requires calm, precise service and a focus on delivering warm, five-star customer experiences during peak times.

You’ll be a brand ambassador, using digital tools to take and fulfil orders swiftly while maintaining top food-safety standards and supporting a high‑performance team in a busy retail environment.

Qualifications

• Hands-on role in a fast-paced café environment.
• Brand ambassador delivering five-star service.
• Able to handle high-pressure situations and pace.

Responsibilities

• Take and fulfil orders quickly using digital tools.
• Maintain impeccable food safety standards while serving customers.
• Deliver five-star service even during busy periods.
• Support colleagues and contribute to a high-performance team.
• Be flexible and adapt to store needs with pace.

Skills

Digital confidence

Teamwork

Customer service

Tools

POS/digital ordering tools

Job description

MARKS & SPENCER in-store Café is looking for a proactive team member to cover the listed shifts. This hands-on role requires calm, precise service and a focus on delivering warm, five-star customer experiences during peak times.

You’ll be a brand ambassador, using digital tools to take and fulfil orders swiftly while maintaining top food-safety standards and supporting a high‑performance team in a busy retail environment.