Cafe Assistant (Kaldi café)

Harper Adams University; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based university is seeking a full-time Café Assistant to deliver excellent customer service to students and guests. The candidate should have front-of-house catering experience and strong customer service skills. Responsibilities include serving food and beverages, cash handling, and ensuring food safety compliance. Interested applicants must submit a covering letter and CV through the university's e-Recruitment programme by midnight on 4 January 2026. For queries, contact the provided email.

Qualifications

• Minimum of some front-of-house catering and hospitality/café experience.
• Strong customer service skills.

Responsibilities

• Serve customers in a polite and friendly manner.
• Ensure high quality, customer-focused provision of food and beverages.
• Handle cash and ensure stock security.
• Set up the Café in accordance with department standards.
• Comply with the Department’s Food Safety System.

Skills

Customer service skills

Front-of-house catering experience

Job description

Overview

Harper Adams University is looking to recruit a full-time Café Assistant delivering excellent customer service experience to students, conference guests and University staff.

The successful candidate should have a minimum of some front-of-house catering & hospitality/café experience and good customer service skills.

Responsibilities

1. Serve customers in a polite & friendly manner.
2. To ensure high quality, customer focused provision of hot and cold food and beverages.
3. Cash handling and stock security.
4. Setting up the Café offering in accordance with department standards.
5. Compliance of the Department’s Food Safety System.
6. Consistently delivering a professional and efficient service to our customers.
7. Ensuring a professional and hygienic appearance.
8. Ensuring cleaning and closing procedures are carried out and documented.
9. Ensuring defects of buildings or equipment are reported in the correct manner.
10. Produce and serve Barista standard coffees and other beverages.
11. Cary out any reasonable requests from your supervisor.
12. Be prepared to help (where possible) with special events i.e. Graduation, Open Days and Royal Visits.
13. All other duties and responsibilities commensurate with the post and the salary range of the grade.

Application information

Please apply online by submitting covering letter and full Curriculum Vitae (to include two referee details) via the Harper Adams e-Recruitment programme at http://jobs.harper-adams.ac.uk by no later than midnight on 4 January 2026.

Kindly note that prior applicants will not be considered.

Unfortunately, we cannot offer sponsorship for this position.

If you have any queries or questions or for an informal discussion, please contact David Nuttall via email [e-mail].

For further information about the University or to see full job description, please visit www.harper-adams.ac.uk