Café Assistant

Your Trust; Heywood; On-site; GBP 25,000; Part time

Job summary

A local charity organization in Heywood is seeking a Café Assistant to provide high-quality customer service at Heywood Civic. The role involves serving food and drink, preparing the café area, and managing customer interactions. Candidates should have prior catering experience and a Level 2 Food Hygiene Certificate or a commitment to achieve it. This position is suited for friendly individuals with excellent communication skills. A part-time role with an hourly rate of £12.60.

Qualifications

• Previous experience in catering and customer facing roles is required.
• Willingness to achieve Food Hygiene and First Aid certifications.
• Knowledge of food allergens and labeling regulations.

Responsibilities

• Provide professional customer service in the café.
• Serve food and drink, advise customers, and take payments.
• Prepare and clean the café area, including restocking supplies.

Skills

Friendly and outgoing personality

Excellent communication skills

Time management skills

Ability to develop positive relationships

Ability to follow procedures and work under pressure

Education

Level 2 Food Hygiene Certificate

Emergency First Aid Certificate

Tools

Computerised tills

Job description

Job Advert

When you join Your Trust as a Café Assistant you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What’s in it for me?

• Salary: Band 2, £24,310 / £12.60 per hour (pro-rate for part time hours)
• Hours: 20 Hours per week
• Location: Heywood Civic

What will my role be as a Café Assistant?

The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes using your excellent customer service skills to be the face of our catering operations at Heywood Civic and other sites as required by providing an effective service such as serving food and drink, advising customers, taking payments, preparing and clearing and cleaning the café’s area and counters, restocking shelves and fridges and clearing and cleaning tables.

What do I need to have?

• Qualified to Level 2 Food Hygiene Certificate or demonstrate commitment and ability to achieve within 3-6 months
• Previous experience of catering work
• Hold Emergency First Aid or demonstrate commitment and ability to achieve within 3-6 months
• Previous experience of working within a customer facing role
• Friendly, outgoing person who likes to work with different customers
• Ability to develop positive relationships with stakeholders, partners and members of the public
• Ability to follow laid down procedures, work under pressure and without constant supervision
• Knowledge of computerised tills
• Ability to use own initiative and think commercially to support the development of the service
• Awareness of food allergens including training on Natasha’s Law, PPDS labelling requirements and FIC Regulations 2021
• Excellent communication; both oral and written and excellent interpersonal skills
• Excellent time management skills

As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences. If you have any interest in or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call 01706 926215. All applications must be made using the Your Trust Online Application Form as we do not accept CVs. All positions are subject to a DBS Check appropriate to the role.