Cadet Support & Visa Coordinator

CAE; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global flight training organization is seeking a Customer Support Representative to facilitate cadet support at their Commercial Flight Training Centre in Crawley. The role involves coordinating with cadets for necessary medicals, assisting them with visa applications, and ensuring they receive outstanding service throughout their training journey. Ideal candidates will have customer service experience, strong analytical skills, and proficiency in MS Excel and Word. The role offers a permanent contract with flexible working hours and attractive benefits.

Benefits

Flexible holiday policy

Private health insurance (BUPA)

Pension scheme

Life assurance

Healthcare cash plan

Qualifications

• Experience in a customer-facing role.
• Exposure to structured learning programs.
• Familiar with goal-oriented training plans.

Responsibilities

• Coordinate with cadets regarding medicals and track their validity.
• Act as primary contact for customer requests.
• Support cadets in obtaining required visas.

Skills

Customer service experience

Analytical skills

Fluency in English

MS Excel

MS Word

Job description

A global flight training organization is seeking a Customer Support Representative to facilitate cadet support at their Commercial Flight Training Centre in Crawley. The role involves coordinating with cadets for necessary medicals, assisting them with visa applications, and ensuring they receive outstanding service throughout their training journey. Ideal candidates will have customer service experience, strong analytical skills, and proficiency in MS Excel and Word. The role offers a permanent contract with flexible working hours and attractive benefits.