Cabin Crew Belfast

TUI Cruises GmbH; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company is seeking passionate Cabin Crew members to provide exceptional customer service and ensure safety during flights. The ideal candidates will possess strong communication skills, a collaborative mindset, and the ability to work effectively under pressure. Responsibilities include ensuring customer satisfaction and implementing safety procedures. Candidates must be flexible, adaptable, and able to pass required training. Opportunities for growth and amazing travel benefits await successful applicants.

Benefits

Fantastic holiday benefits

Health and Wellbeing support

Free in-house training

Complimentary uniform

Pension scheme

Qualifications

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass training in Safety, First Aid & Service.
• Skilled at handling multiple priorities and staying composed under pressure.

Responsibilities

• Deliver exceptional customer service with a focus on satisfaction.
• Implement safety and first aid procedures diligently.
• Adapt communication style to build relationships with customers.

Skills

Customer service

Communication

Team collaboration

Problem-solving

Flexibility

Job description

INTRO

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and life assurance
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
• Complimentary uniform and work-related airport parking
• Excellent rates with foreign exchange
• Pension scheme

ABOUT THE JOB

• AsCabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.
• Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
• A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
• Committed and passionate, you’ll enjoy working as a team to deliver results.
• Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.

ABOUT YOU

• Passionate about delivering exceptional customer service and going the extra mile.
• Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
• Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
• A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
• Flexible and positive mindset, ready for a role where no two days are the same.

ABOUT OUR REQUIREMENTS

• You’re18 years of age on the firstday of your new entrant course
• You’re able to reach a height of 6ft.2” or 1.89 m, bare feet flat on the floor
• Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
• You’re able to swim at least 25 meters
• You’re willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
• You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
• Able to work shifts across a 24/4 flight programme and be able to report in uniform at Base in 90 minutes.
• Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel. Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.

Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible.

From a workplace to a place to belong.
At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.*
*We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.