CAB Change Manager | ITIL & ServiceNow Specialist

NBCUniversal; Brentford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading media company in the UK is seeking a Change Management Analyst to manage the change process for Direct-to-Consumer client applications. Responsibilities include facilitating Change Advisory Board meetings, processing change requests, and creating executive reports. Candidates should have a Bachelor's degree in IT and at least 3 years of change management experience, preferably with ITIL tools like ServiceNow. This role requires exceptional communication skills and may involve travel.

Qualifications

• Minimum 3 years' experience in a change management role.
• Hands-on experience with ITIL tools.
• Availability to travel as required.

Responsibilities

• Facilitate and manage multiple Change Advisory Board (CAB) meetings.
• Manage and process a high volume of change requests each month.
• Create weekly and monthly executive level reports summarising changes.

Skills

Change management experience

Ability to facilitate CAB meetings

Exceptional communication skills

Education

Bachelor’s degree in information technology or relevant field

Tools

ServiceNow

Job description

A leading media company in the UK is seeking a Change Management Analyst to manage the change process for Direct-to-Consumer client applications. Responsibilities include facilitating Change Advisory Board meetings, processing change requests, and creating executive reports. Candidates should have a Bachelor's degree in IT and at least 3 years of change management experience, preferably with ITIL tools like ServiceNow. This role requires exceptional communication skills and may involve travel.