C002/01/2026 - FIREFIGHTER (CONTROL)

Fire Authority For Northern Ireland; Lisburn; Hybrid; GBP 29,000 - 37,000; Full time

Job summary

Northern Ireland Fire & Rescue Service (NIFRS) invites applications for Firefighter (Control) on a fixed-term basis (3 years) at the Regional Control Centre in Lisburn. RCC handles emergency calls, prioritises information, and mobilises fire service resources while maintaining a high standard of professional communication.

Successful candidates must process information rapidly, stay calm under pressure, and work effectively in a team.

Qualifications

• Ability to process information quickly and prioritise tasks.
• Calmness under pressure to support emergency callers.
• Strong teamwork and clear communication with colleagues.

Responsibilities

• Process information quickly during emergency calls and prioritise actions.
• Work calmly under pressure and support callers in life-threatening situations.
• Collaborate effectively within the Regional Control Centre team to mobilise resources.

Skills

Information processing

Prioritisation

Teamwork

Communication skills

Job description

• £28,865 Development to £36,937 Competent (Per Annum)
• NIFRS Headquarters, 1 Seymour Street, Lisburn, BT27 4SX
• Multiple Fixed term (3 Years) Position(s) Available

Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction.

NIFRS wish to invite applicationsfor the following role:

Firefighter (Control) - C002/01/2026 (Fixed Term - 3 years) . We have a number of posts available.

The Regional Control Centre is the first point of contact for members of the public with NIFRS when an emergency arises. A Firefighter (Control) answers emergency calls using specialised techniques in order to support and protect callers in potentially life threatening situations whilst mobilising fire service resources. The role is challenging and as such will involve a rigorous selection process with only candidates of the very highest calibre succeeding.

In order to be successful in the role, a Firefighter (Control) must be able to process information quickly, prioritise tasks and work calmly under pressure. They must also be able to work effectively in a team and possess excellent communication skills. This is a rewarding role offering the opportunity for job satisfaction and career development.

Location/Hours of work:

The Regional Control Centre (RCC) is based at NIFRS Headquarters in Lisburn,1 Seymour Street, Lisburn, BT27 4SX. RCC provides a 24/7 service, 365 days a year andas such, successful candidates will be required to work a ‘shift system.’

Salary:

The salary range is currently £28,865 (development) - £36,937 (competent) per annum. You will commence on development rate of pay.

A reserve list of appointable candidates will be created and will remain live for 18 months. After immediate vacancies have been filled, this reserve list may be used to fill any Firefighter (Control) vacancies which arise during the period which the reserve list remains live.

Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction.

NIFRS wish to invite applicationsfor the following role:

Firefighter (Control) - C002/01/2026 (Fixed Term - 3 years) . We have a number of posts available.

The Regional Control Centre is the first point of contact for members of the public with NIFRS when an emergency arises. A Firefighter (Control) answers emergency calls using specialised techniques in order to support and protect callers in potentially life threatening situations whilst mobilising fire service resources. The role is challenging and as such will involve a rigorous selection process with only candidates of the very highest calibre succeeding.

In order to be successful in the role, a Firefighter (Control) must be able to process information quickly, prioritise tasks and work calmly under pressure. They must also be able to work effectively in a team and possess excellent communication skills. This is a rewarding role offering the opportunity for job satisfaction and career development.

Location/Hours of work:

The Regional Control Centre (RCC) is based at NIFRS Headquarters in Lisburn,1 Seymour Street, Lisburn, BT27 4SX. RCC provides a 24/7 service, 365 days a year andas such, successful candidates will be required to work a ‘shift system.’

Salary:

The salary range is currently £28,865 (development) - £36,937 (competent) per annum. You will commence on development rate of pay.

A reserve list of appointable candidates will be created and will remain live for 18 months. After immediate vacancies have been filled, this reserve list may be used to fill any Firefighter (Control) vacancies which arise during the period which the reserve list remains live.

Please note that a Firefighter (Control) does not carry out Firefighting duties and does not provide a career path into the role of Wholetime or On Call Firefighter.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion or political opinion.

As NIFRS Headquarters is currently under represented by Roman Catholics, applications are particularly welcome from this group. Appointment will be made solely on merit.

Downloads

• Application Guidance Notes
• Candidate Information Pack
• Corporate Privacy Notice
• Equality and Inclusion Statement & Equal Opportunities Policy
• Job Description
• NFCC Leadership Framework
• NIFRS Benefits Package
• Recruitment of Ex-Offenders Policy & Security of Disclosures Policy & Procedures