C&E Sales Office Manager - Wotton House

Rbh Hospitality Management; Eye; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK-based hospitality management company is seeking an experienced Conference & Events Office Manager in Eye. This role involves managing all C&E enquiries and client relationships, requiring a minimum of 2 years in a similar position. The ideal candidate will possess strong organizational, communication skills, and experience with Opera PMS. Benefits include discounted room rates, enhanced parental leave, and flexible working arrangements.

Benefits

Discounted hotel room rates

Additional day's leave for your birthday

Enhanced Maternity leave

Course Sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Minimum of 2 years' experience in a similar role.
• Proven track record in converting event enquiries to sales.
• Strong administrative and computing skills.

Responsibilities

• Responsible for all C&E enquiries and client relationships.
• Schedule and manage incoming conference & event bookings.
• Ensure positive client interactions and follow-ups.

Skills

Client relationship management

Organizational skills

Communication skills

Positive attitude

Tools

Opera PMS

Sales & Catering systems

Job description

Overview

We are looking for an experienced Conference & Events Office Manager to have overall departmental responsibility for all C&E enquiries and client relationships.

Responsibilities

• You and your Co‑Ordinator will be responsible for dealing with all incoming conference & event enquiries; show rounds; contracting; administration and managing client relationships including corporate as well as agency.
• Check previous day bookings and assign appropriately.
• Check outstanding activities. The employee should be a positive, pro‑active, outgoing, and energetic individual with a "can do" attitude.
• They must have a proven track record in converting Wedding, Conference and Event enquiries to confirmed sales.
• A minimum of 2 years' experience in a similar Wedding, Conference and Events or Sales Management role is required.
• An in-depth knowledge of Opera PMS and S&C is essential.
• The candidate must have strong organisational and communication skills with a pride in the attention to detail they take in their work.
• We are looking for a highly motivated person with good business acumen and an eye for opportunity and detail.

Qualifications

• Ideal candidates should have strong experience in a similar position, ideally in a full-service hotel, and have sound administrative, communication and computing skills.
• Previous experience in Opera and Sales & Catering will be a definite advantage.
• You should have an outgoing personality and attention to detail.
• Wotton House context and brand information (e.g., history, sustainability, Green Key award, community engagement) is part of the workplace description and culture.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much more!