C&E Sales Office Manager - Wotton House

Rbh Hospitality Management; Eye; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking an experienced Conference & Events Office Manager to manage all conference and event enquiries, ensuring strong client relationships. The ideal candidate will have at least 2 years of experience in a relevant role, ideally in a full-service hotel, and possess in-depth knowledge of Opera PMS and Sales & Catering. This position offers various benefits, including discounted hotel rates, additional leave for your birthday, and flexible working arrangements.

Benefits

Discounted hotel room rates

Additional day's leave for your birthday

Enhanced parental leave

Course sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Life insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Strong experience in a similar position, ideally in a full-service hotel.
• Minimum of 2 years in a similar wedding, conference and events or sales management role.
• In-depth knowledge of Opera PMS and Sales & Catering.

Responsibilities

• Deal with all incoming conference and event enquiries.
• Manage client relationships, including corporate and agency.
• Convert wedding, conference and event enquiries to confirmed sales.

Skills

Organisational skills

Communication skills

Outgoing personality

Attention to detail

Tools

Opera PMS

Sales & Catering

Job description

We are looking for an experienced Conference & Events Office Manager to have overall departmental responsibility for all C&E enquiries and client relationships.

Responsibilities

• Deal with all incoming conference and event enquiries; show rounds; contracting; administration and managing client relationships, including corporate and agency.
• Check previous day bookings and assign appropriately.
• Check outstanding activities.
• Convert wedding, conference and event enquiries to confirmed sales.

Qualifications

• Strong experience in a similar position, ideally in a full‑service hotel.
• Minimum of 2 years in a similar wedding, conference and events or sales management role.
• In‑depth knowledge of Opera PMS and Sales & Catering.
• Experience with Opera and Sales & Catering is a definite advantage.
• Strong organisational and communication skills.
• Outgoing personality, attention to detail and a “can‑do” attitude.
• Positive, proactive and energetic individual.
• Highly motivated with good business acumen and an eye for opportunity.

Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience steeped in history and natural wonder, bringing people together to create memories.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn $250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over $1,000 per year
• And much much more!