Buyer

Serco; West Midlands; Hybrid; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

25 days annual leave

Employee discounts

Learning opportunities

Career progression

Job summary

Serco is looking for a motivated Buyer to join their Procurement team. In this full-time, hybrid role, you'll be responsible for sourcing and procurement, collaborating with Category Managers and stakeholders to improve value.

This opportunity allows you to manage tactical projects and support larger initiatives while gaining experience in a complex organization. You will develop your commercial skills and stakeholder network in a dynamic environment.

Qualifications

• Degree in Business or related field, or progress towards CIPS qualification.
• Experience with sourcing and contract lifecycle management.
• Good working knowledge of Microsoft Office.

Responsibilities

• Manage tactical procurement projects in line with processes.
• Support larger procurement projects with Category Managers.
• Conduct market analysis and qualify potential suppliers.

Skills

Sourcing

Contract Management

Stakeholder Management

Market Analysis

Organizational Skills

Microsoft Office

Education

Degree in Business or related

CIPS qualification or progress

Tools

eSourcing platforms

Job description

Location: Hybrid - attached to Solihull, Hook or London

Salary - £35000 - £41,000 PA

Contract: Full time - Permanent

About The Role

We're looking for a motivated and commercially minded Buyer to join our Procurement team and play an important role in delivering effective sourcing and procurement solutions across Serco. This is an excellent opportunity for someone looking to develop their career in Procurement, gaining hands-on experience across the full sourcing and contract lifecycle.

You’ll work closely with Category Managers, Senior Buyers, Procurement Business Partners and stakeholders across the business to deliver sourcing activity, identify opportunities to improve value and ensure we make effective use of our supplier base.

You’ll have the opportunity to take ownership of your own tactical procurement projects, while also supporting larger and more complex sourcing initiatives alongside experienced procurement professionals.

What You’ll Be Doing

You’ll support the delivery of procurement projects from initial requirements through to sourcing, negotiation, contract award and implementation.

Your Responsibilities Will Include

• Managing tactical procurement projects, ensuring sourcing activity is delivered in line with Procurement processes, governance and requirements.
• Supporting Category Managers and Senior Buyers on larger and more complex procurement projects.
• Working with stakeholders to understand business requirements and develop appropriate procurement strategies.
• Conducting market analysis and identifying potential suppliers, ensuring appropriate qualification and due diligence.
• Developing and managing RFx documentation and evaluation models and supporting the end-to-end RFx process.
• Working with suppliers throughout sourcing events, managing queries, submissions, evaluation and shortlisting.
• Supporting negotiations with suppliers to achieve the best possible commercial outcomes.
• Supporting contract development, approval and signature in line with Serco's procurement governance and delegated authorities.
• Working with Procurement colleagues to ensure supplier, contract and catalogue information is accurate and maintained.
• Identifying opportunities to improve processes, increase value and drive greater use of preferred suppliers.

What You’ll Bring

This role would suit someone who is enthusiastic about Procurement, commercially curious and keen to build their experience within a complex organisation.

You’ll Bring

• A degree, preferably in Business or a related subject, or CIPS qualification / progress towards CIPS.
• A working understanding of sourcing and contract lifecycle management.
• Experience using eSourcing platforms to run or support sourcing events.
• Strong organisational skills, with the ability to manage multiple priorities and deliver quality work to tight deadlines.
• Strong attention to detail and the ability to work accurately across multiple procurement activities.
• Good communication and stakeholder management skills, with the confidence to work collaboratively across different teams.
• Good working knowledge of Microsoft Office and the ability to learn new systems and tools quickly.

Why join us?

Procurement plays a critical role in helping Serco manage its third-party spend, strengthen supplier relationships, manage risk and deliver better value for the business.

As a Buyer, you’ll gain broad exposure to the procurement lifecycle and work alongside experienced colleagues across a range of categories and projects. You’ll have the opportunity to develop your commercial capability, build your stakeholder network and take increasing ownership of procurement activity as your experience grows.

If you’re looking to take the next step in your Procurement career and want the opportunity to make a tangible impact across Serco, we’d love to hear from you.

What We Offer

• Pension scheme - Employer matched up to 6%
• 25 days annual leave plus bank holidays
• Employee discounts and wellbeing support
• Learning and development opportunities
• Career progression within a global organisation

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).

For support with your application, please contact [e-mail].