Butterfly Volunteer Coordinator | Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust; Wisbech; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization is seeking a part-time Volunteer Coordinator to support end of life patients in the community. You will manage the recruitment and training of volunteers, develop community relationships, and collaborate with healthcare providers. This role requires excellent organizational and communication skills, along with flexibility for hybrid working. The position is fixed-term for 12 months, based in Wisbech.

Qualifications

• Experience within volunteer administration required.
• Ability to recruit and train volunteers.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Manage the recruitment and training of Butterfly Volunteers.
• Collaborate with internal and external stakeholders.
• Develop and implement a project to improve patient journey.

Skills

Organisational skills

Communication skills

Networking skills

Job description

Overview

This post is fixed term for 12 months, part time 22.5hrs p/w. This is a unique and exciting opportunity to be part of the development and implementation of a volunteer led service to support end of life patients in the community. The overall aim of the project is to enhance compassionate care for end of life patients in Cambridgeshire and Peterborough.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Key Responsibilities

1. Have day to day responsibility for the recruitment, interview, selection, training and management of Butterfly Volunteers who will provide one-to-one support to end of life patients, providing company and support to people who have few visitors, or whose family/friends need some respite.
2. With support from CPFT Voluntary Services and Head to Toe, attract and retain a group of Butterfly Volunteers.
3. With support from the Voluntary Services Manager, ensure that Butterfly Volunteers meet all mandatory governance requirements of CPFT and are regularly updated.
4. Develop and implement a project that improves the patient journey and meets the objectives of the Community Butterfly Service.
5. Keep up to date records using the volunteer management system "Assemble".
6. Consult and collaborate with key internal and external stakeholders such as CPFT voluntary services, Head to Toe, community nursing teams, The Anne Robson Trust, NHSe and Helpforce.
7. Support the Project Manager to manage and measure the delivery of the project, reporting on project milestones such as volunteer targets.
8. Provide regular communication, updates and evidence-based advice to the Voluntary Services Manager, Project Manager, steering group and senior managers.
9. Proactively develop relationships with community groups, voluntary organisations, other healthcare providers and VCSE’s across our region.
10. Understand, respect and implement confidentiality, GDPR, and privacy regulations by attending relevant training, obtaining relevant advice and acting in accordance with such guidance at all times.

Requirements

The successful candidate will need experience within volunteer administration in addition to excellent organisational, communication and networking skills. Bespoke training will be provided by CPFT voluntary services team, as well as ongoing support to help the post-holder recruit and train volunteers.

Working Conditions

The post requires a flexible approach with hybrid working, with travel across the region, attending in-person meetings and events. Due to the nature of volunteer recruitment this will include occasional evening and weekend work.

Equality and Diversity

We strongly encourage applicants from diverse backgrounds and experience, particularly those with protected characteristics. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities. We strongly encourage applicants from diverse backgrounds and experience, particularly those with protected characteristics.

Policy

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

This advert closes on Tuesday 2 Dec 2025