Business Unit Leader

Metzger Search & Selection; Lancashire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading field-based services organization is seeking an experienced Business Unit Leader to drive growth and operational excellence in Lancashire. Your leadership will be crucial in delivering sales, managing financial performance, and fostering a high-performance culture. With a degree and over 5 years of relevant experience, strong candidates will possess excellent communication skills and a results-driven mindset.

Benefits

Competitive package

Excellent benefits

Qualifications

• 5+ years of proven leadership experience in field-based service operations.
• Success in delivering sustained business growth in a service-led environment.
• Strong financial and business acumen with a results-driven mindset.

Responsibilities

• Deliver sales growth and achieve ambitious revenue targets.
• Ensure operational excellence and alignment with the company’s values.
• Drive customer satisfaction, loyalty, and retention through service quality.

Skills

Leadership experience in a field-based service operation

Financial management

Customer-centric mindset

Communication and relationship-building

Team development

Ability to drive transformation

Education

Degree level or equivalent experience

Job description

Role Title: Business Unit Leader
Salary: Competitive package + excellent benefits
Location: Lancashire

If you’ve spent the past five years or more growing, leading and motivating field-based teams within a service-focused business, we’d be delighted to hear from you.

Our client is a forward-thinking, rapidly expanding field-based services organisation entering an exciting phase of growth. To support this momentum, they are seeking an experienced Business Unit Leader to take full ownership of the P&L, operations and drive organic growth across the Lancashire region.

This newly created leadership position plays a pivotal role in realising the company’s ambitious strategic objectives. The ideal candidate will lead their business unit to commercial success, operational excellence and create a strong, values-led culture that empowers people to thrive.

Responsibilities will include:

• Deliver sales growth and achieve ambitious revenue targets
• Ensure operational excellence, consistency, and alignment with the company’s values and customer promises
• Drive customer satisfaction, loyalty, and retention through service quality and responsiveness
• Take full ownership of the Business Unit P&L, managing budgets, forecasts, and financial performance to ensure sustainable profitability
• Demonstrate strong financial management and cost control to maximise efficiency and return on investment
• Foster a high-performance culture that champions engagement, accountability, and continuous improvement
• Support the implementation of group-wide initiatives, systems, and technologies to enhance efficiency and consistency
• Work closely with HR to plan for expansion, attract exceptional talent, and nurture future leaders through effective development and succession planning
• Oversee seamless integration of new business and customers

Candidate requirements:

• At least 5 years’ proven leadership experience in a field-based service operation

• Demonstrated success in delivering sustained business growth within a service-led environment
• Strong financial and business acumen with a results-driven mindset
• Commercially sharp, customer-centric, and an influential collaborator
• Skilled at leading teams, developing people, and inspiring performance
• Confident in driving transformation and embedding new technologies
• Exceptional communication and relationship-building skills
• Educated to degree level or equivalent experience

If this opportunity excites you, please send your CV (in Word format), quoting reference 33133/LT/EL, along with details of your current remuneration and availability.
Due to the high level of interest, only shortlisted candidates will be contacted.