Business Travel Consultant - Out of hours

CM recruitment; United Kingdom; Remote; GBP 32,000 - 38,000; Full time

Job summary

A business travel company is looking for an experienced Out of Hours Business Travel Consultant to manage client bookings remotely. The role requires strong knowledge of Galileo and manual ticket re-issuing. Offering competitive pay up to £38K with benefits including 25 days holiday and a shift uplift. Ideal candidates will demonstrate excellent customer service and adaptability to a rotational schedule.

Benefits

25 days holiday

Shift uplift pay

Paid training

Qualifications

• Excellent communication skills in English.
• Ability to work flexible hours including weekends.
• Experience in problem-solving and handling client requests.

Responsibilities

• Manage bookings for flights, car hire, rail, and hotels.
• Handle amendments, date changes, and ticket re-issues.
• Provide outstanding customer service to clients.

Skills

Business travel consultant experience

Galileo knowledge

Reissuing manual tickets

Customer service skills

Tools

Galileo

Job description

Out of Hours Business Travel Consultant - Homeworker Required for an expanding business travel company. They are looking for an experienced Business Travel Consultant with strong Galileo and manual ticket re-issue experience to join the team. Paying up to circa £38K + shift uplift pay.

Out of Hours Business Travel Consultants – duties

• Dealing with a range of clients, with a lot of UK-based travel.
• Booking flights, car hire, rail and hotels using Galileo.
• Problem solving, making amendments, date changes, re-issues, etc.

Out of Hours Business Travel Consultant - Skills required

• Strong business travel consultant experience
• Great Galileo knowledge is essential.
• Experience with reissuing manual tickets is essential
• Outstanding customer service skills

Additional Information

• Home based
• Working hours between 07:00–23:00 on a 4 week set rotational pattern
• Working 2 weekends on and 2 weekends off
• Paying up to circa £38K + 10% pay uplift between 19:00 – 00:00
• Training – 2 weeks in Birmingham (paid for) 3rd week from home and 4th week in Birmingham
• 25 days holiday

To apply for this Out of hours Business Travel role please either apply online, email your CV to [e-mail] or call Amy on 0207 397 1284 quoting Ref: AM60237