Business Travel Consultant - Expression of Interest

Flight Centre Travel Group; Camden Town; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading travel consultancy in Camden Town is looking for a Travel Consultant to provide expert service to clients. The role includes building strong relationships with stakeholders, staying updated on fare and airline information, and identifying savings opportunities. The ideal candidate will have at least 2 years of experience, especially with GDS (Amadeus) and a strong customer service background. Attractive benefits include competitive salary, training, and discounted travel for friends and family.

Benefits

Generous remuneration structure

Training and mentorship

Discounted travel for family and friends

Career progression opportunities

Fun culture with industry events

Qualifications

• Minimum of 2 years' experience as a Travel Consultant.
• Experience using a GDS (Amadeus essential).
• Strong customer service experience.

Responsibilities

• Provide customer-focused travel consulting.
• Maintain strong relationships with internal stakeholders.
• Identify opportunities to maximise savings for customers.

Skills

Customer service experience

Proactive travel consulting

GDS usage (Amadeus)

Job description

Overview

As a Travel Consultant for Corporate Traveller, you will provide unrivalled, dedicated and expert service to your portfolio of customers. You will be proactive in ensuring that value is shown at every possible opportunity and always act with your customers' best interest in mind. You will form strong working relationships with Business Development Managers and Account Managers to ensure all customers receive exceptional and bespoke service and maximise turnover by growing your portfolio. You will stay up to date with fare details, airline information and incentives and continuously look for better fare opportunities to maximise customer savings and margin.

Responsibilities

Provide proactive, customer-focused travel consulting and maintain strong relationships with internal stakeholders to ensure bespoke service and portfolio growth. Stay informed about fare details, airline information and incentives to identify opportunities that maximise savings and margin for customers.

Qualifications

• Minimum of 2 years' experience as a Travel Consultant
• Experience using a GDS (Amadeus essential)
• Customer service experience

Benefits & Culture

• Generous remuneration structure and a highly competitive salary.
• Training and mentorship - you will undergo a fully supported training program and have access to ongoing mentorship and support.
• Discounted travel for family and friends booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (monthly award nights, global conferences, end-of-financial year balls + more).
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week, etc.).

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.