Business Travel Consultant

Travel Trade Recruitment Limited; Manchester; Remote; GBP 34,000; Full time

Job summary

A travel recruitment company in Manchester is looking for a Business Travel Consultant to manage all aspects of travel arrangements for clients. The role requires expertise in Galileo systems, strong communication skills, and a willingness to work weekends and late hours. Competitive salary of £34,000 with additional bonuses for unsocial hours is offered.

Qualifications

• Experience as a Business Travel Consultant.
• Willing to work unsocial hours including weekends and bank holidays.
• Confident in telephone interactions with clients.

Responsibilities

• Arrange all travel services including flights, car hire, and hotels.
• Assist clients with bookings, amendments, and cancellations.
• Communicate professionally and accurately with customers.

Skills

Galileo travel booking systems

Customer service

Communication skills

Job description

JOB DESCRIPTION

• Arranging all travel from flights, to car hire to hotels etc
• To work out of hours
• To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.
• Provide an excellent service via communications with customers and accuracy of bookings
• Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner.
• Dealing with phone calls and email requests/queries from existing and potential clients.
• Providing clients with suitable travel options and suggestions of the best way to meet their requirements.
• Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.
• Proactively maintaining relationships with clients at all times.
• Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.
• To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required

EXPERIENCE

• Galileo ONLY travel booking systems Experts
• Previous experience as a Business Travel Consultant
• Willing to work weekends (2/4) and bank holidays
• Confident in interacting with clients and suppliers on the telephone.

PACKAGE

• Working hours: Hours between - 7am - 11pm
• HOMEWORKING
• Salary – £34,000 due to working unsocial hours this will include a bonus on working hours after 7pm, bank holidays and 2 weekends a month

INTERESTED?

Follow the instructions to apply, attaching your CV.