Business Travel Consultant

Inntel; Feering; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading travel management company in the UK is seeking a new team member to deliver exceptional accommodation and travel booking services. The successful candidate should have a good knowledge of Microsoft Office, excellent customer service skills, and ideally some industry experience. This is a full-time permanent position with a salary of £26,000 and various company benefits.

Benefits

Flexible Working

Employer paid Health Cash Plan

Generous annual leave allowance

Extra time off to volunteer

Professional training and development

Employee assistance programme

Mental health training

Qualifications

• Good knowledge of Microsoft Office, especially Word, Excel and PowerPoint.
• 1-2 years industry experience is a nice to have.
• Sabre trained is a bonus but not necessary.

Responsibilities

• Deliver an innovative and efficient hotel and travel booking service.
• Find best options for clients and produce attractive proposals.
• Book required services and confirm in the relevant booking system.

Skills

Excellent telephone manner

Exceptional customer service

Attention to detail

Quick learner

Education

Good knowledge of Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Sabre

Job description

Job Advert

Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for over 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

Company Benefits

• Flexible Working
• Employer paid Health Cash Plan
• Generous annual leave allowance, increasing with length of service
• Extra time off to volunteer
• Lifestyle savings through our partner Vivup
• Salary sacrifice schemes
• Interest-free loans
• Professional training and development through the Skills Council and apprenticeship programme
• Employee assistance programme
• Mental health training for all employees
• Reward and recognition schemes
• Menopause policy in place
• Regular social events

Responsibilities

The main objective of the role is to deliver an innovative and efficient hotel and travel booking service to our clients including accommodation, low cost airline bookings, rail, car hire and ancillary services. You will be expected to find the best options for our clients and produce an attractive and commercially viable proposal. Once the client has made their choice, to book the required service in the relevant booking system and to confirm and finalise the booking.

What We’re Looking For

• Have you got an excellent telephone manner and thrive on delivering exceptional customer service? Do you enjoy following set processes, but also know when to use your own initiative? Are you a quick learner with an exceptional eye for detail and an energetic, positive and enthusiastic approach?
• We’re looking for a new team member to deliver a fantastic accommodation and travel booking service to our clients. If the above sounds like you then we look forward to hearing from you.

Must Haves

• Good knowledge of Microsoft Office – especially Word, Excel and PowerPoint

Nice to Have

• Sabre Trained (it’s a bonus but not a necessity!)
• 1-2 years industry experience

Hours Of Work

Hours of work will be 40 hours a week Monday – Friday, with one Saturday and 2 Emergency Assistance Service Shifts (night-time on call cover) per month required once fully trained.

Ready to apply?

Please submit your CV highlighting any relevant experience to be considered for this position.

We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.

Department

Business Travel

Contract type

Permanent

Hours

40

Salary

26,000