Business / Transaction Manager

Hartwell Automotive Group; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A notable automotive company is seeking a Transaction/Business Manager for their used car operation in Oxford. This role is pivotal to ensuring showroom success through effective team leadership and enhanced customer experience. The ideal candidate will have proven automotive sales experience, strong leadership skills, and deep knowledge of industry trends. Attractive compensation including bonuses is offered, along with ongoing training and development opportunities.

Benefits

OTE £, – £,+ with achievable bonuses

Clear career path within the company

Ongoing training and development

Company EV Demo

Company Pension

Qualifications

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

Responsibilities

• Provide coaching and support to motivate the sales team.
• Monitor sales activities and provide regular feedback.
• Ensure a welcoming atmosphere in the showroom.
• Address customer inquiries and concerns promptly.
• Foster positive customer relationships for repeat business.
• Maintain an up-to-date inventory of vehicles.
• Collaborate on vehicle display and pricing.
• Ensure compliance with industry regulations and policies.
• Manage administrative tasks related to sales.

Skills

Leadership

Communication

Customer Service

Attention to Detail

CRM Systems

Tools

Sales Software

Job description

Hartwell Oxford BYD / Used Car and Van Centre

JoinHartwell Oxford, a leading name in the motor trade, as our next Transaction / Business Manager. This is a fast-paced, high-earning opportunity within our busy used car operation at Oxford Motor Park, Kidlington.

We’re looking for someone who knows how to structure deals, drive finance performance, and lead from the front. If you thrive on pace, precision, and people, you’ll fit right in.

Job Description:

As the Automotive Transaction Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

Sales Team Leadership: Provide coaching and support to motivate and maximize the team's potential.

Monitor sales activities, track performance, and provide regular feedback.

Customer Experience: Ensure a welcoming and professional atmosphere in the showroom.

Address customer inquiries and concerns promptly and effectively.

Foster positive customer relationships to enhance repeat business and referrals.

Implement strategies to enhance the overall customer experience.

Inventory Management: Maintain an up-to-date inventory of available vehicles.

Collaborate with the management team to ensure proper vehicle display and pricing.

Oversee vehicle merchandising and presentation in the showroom.

Compliance and Administration: Ensure compliance with all automotive industry regulations and dealership policies.

Manage administrative tasks related to sales, including contracts, financing, and warranties.

Requirements:

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

What we offer:

• OTE £, – £,+, with a solid basic and achievable bonuses
• Clear career path within the respected Hartwell Group
• Ongoing training, manufacturer support, and team development
• Professional, performance-led environment — no drama, just delivery
• Company EV Demo
• Company Pension

If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.