Business Systems Support Officer

Warden Construction Ltd; Kirkham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A reputable construction company in Kirkham is looking for an IT Support Specialist to manage IT systems and provide technical support. The ideal candidate should possess excellent IT skills, strong communication abilities, and be able to work under pressure. Responsibilities include system management, project support, and administrative tasks. The role offers flexible benefits like 24 days of annual leave and a pension plan.

Benefits

24 days annual leave

Staff holidays buy/sell scheme

Cycle to work scheme

Death in service cover

Pension

Employee Assistance Programme

Mental health support

Qualifications

• Experience in managing IT systems and databases.
• Ability to work under pressure and meet deadlines.
• Experience in the construction industry is a plus.

Responsibilities

• Provide help desk support to users.
• Develop and maintain administrative and IT systems.
• Assist with projects for system upgrades and data migrations.
• Manage access to data across Microsoft 365.
• Prepare reports and communicate with stakeholders.
• Identify ways to improve operational IT processes.
• Support HSEQ team with ISO accredited processes.
• Perform administrative office tasks.

Skills

Excellent IT skills

Strong time management

Ability to self motivate

Superb communication skills

Attention to detail

Tools

Microsoft 365

Job description

Overview

Who We Are

At Warden we believe in Building Something Greater. We’re not here just to build, but to deliver outstanding construction projects that help to improve lives and communities. We’re looking for people who personify our values of quality, continuous improvement, growing people and delivering social value. In return, we offer a great working environment where our people are rewarded fairly, looked after properly, and supported to achieve their personal and professional goals.

Responsibilities

• Technical support: Provide help desk support to users in addition to the support provided by our outsourced IT support company.
• System and database management: Develop and maintain administrative and IT systems, including managing databases, e-filing, and ensuring data accuracy.
• Project support: Assist with projects involving system upgrades or new feature implementations, including providing assistance with training and resources for testing and data migration.
• Security management: To assist in managing access to data across Microsoft 365 and other company systems in line with Warden’s approved access rights list.
• IT equipment management: Manage allocation of all IT equipment, maintaining user registers and management of hardware equipment upgrades both leased and purchased.
• Reporting and communication: Prepare reports, maintain communication with stakeholders (in particular our IT support provider), and clearly explain solutions to technical problems.
• Process improvement: Identify and implement ways to improve the efficiency and effectiveness of operational IT processes.
• Accreditation support: Supporting our HSEQ team in maintenance and development of our ISO accredited business processes.
• Administrative support: Perform day-to-day office tasks such as ordering supplies, and coordinating meetings.

Ideal Candidate

• Has excellent IT skills particularly in Microsoft 365 and networks.
• Strong time management/ prioritisation skills.
• Ability to self motivate and work to deadlines.
• Works well under pressure
• Be able to work both independently and as part of a team.
• Superb communication skills to effectively liaise with stakeholders.
• Previous construction industry experience may be advantageous but not essential.
• Ability to maintain high attention to detail.

Key Benefits

• Warden offers a wide range of rewards and benefits, including:
• 24 days annual leave, plus bank holidays
• Staff holidays buy/sell scheme
• Cycle to work scheme
• Death in service cover
• Pension
• Employee Assistance Programme
• Mental health support

When it comes to diversity and inclusion, Warden has a work environment where everyone feels welcome, where we can all be ourselves and where differences are valued. Warden provides the development tools and responsibilities that allows individuals to flourish and fulfil their professional goals and career progression.

Apply now

To apply for this role, submit your CV by clicking on the link below or e-mail [e-mail]

Build a better future with us

Send us your CV