Business Systems Analyst - Swindon

Ameriprise Financial Services, LLC; Swindon; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Columbia Threadneedle Investments, part of Ameriprise Financial, is seeking a Business Systems Analyst in Swindon to bridge business needs with technology teams. You’ll analyze processes, gather requirements and translate them into technical specs for system enhancements or new implementations.

You will also perform root cause analysis to troubleshoot production issues, ensuring system stability and minimal business disruption.

Qualifications

• Strong analytical and problem-solving abilities.
• Proficiency in SQL to support root cause analysis and identify development requirements.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Investigate and perform root cause analysis to troubleshoot production issues.
• Document business and technical requirements for process enhancements or bug fixes.
• Collaborate with stakeholders and development teams to deliver timely, effective solutions.

Skills

Analytical skills

SQL proficiency

Stakeholder management

Job description

About Columbia Threadneedle Investments

Working at Columbia Threadneedle Investments you’ll find growth and career opportunities across all of our businesses.

We’re intentionally built to help you succeed. Our reach is expansive with a global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients’ specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.

Job Description

Where you’ll fit in & what our team goals are…

The Business Systems Analyst acts as a liaison between business stakeholders and technology teams. This role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations.

Additionally, the analyst will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption.

How you’ll spend your time…

• Investigating and performing root cause analysis to troubleshoot and resolve production issues.

• Documenting business and technical requirements for process enhancements or bug fixes.

• Collaborating with stakeholders and development teams to ensure timely and effective solutions.

To be successful in this role you will have…

• Strong analytical and problem-solving skills.

• Proficiency in SQL as an aid to root cause analysis and identifying development requirements

• Excellent communication and stakeholder management abilities.

If you also had this, it would be great…

• Previous experience in the financial industry, though this is not essential.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Worker Sub Type

Permanent

Job Family Group

Technology

Columbia Threadneedle is a people business, and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to fostering an inclusive and performance-based culture where everyone can belong, grow, contribute and realise their potential.

We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.

Columbia Threadneedle Investments is an equal opportunity employer. We consider all qualified applicants without regard to racial or ethnic background, religion or belief, sex or gender, nationality, genetic information, age, sexual orientation, gender identity, disability, marital status, pregnancy or maternity or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to aid your participation in the application or interview process, speak to your recruiter to discuss how we can support you.