Business Systems Analyst: Bridge Business & Tech Change

Solus Accident Repair Centres Company; United Kingdom; Remote; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension scheme

33 days’ holiday

Discount on Aviva products

Share in Aviva’s success

Wellbeing & protective policies

Job summary

Solus is seeking a Business Systems Analyst to bridge business needs and technology, working across projects, systems and teams to understand challenges and shape solutions that improve how we work.

You’ll translate requirements into actionable outcomes, create user stories, analyse data flows, and support testing and adoption. Collaborative by nature, you’ll partner with Technology, product owners and suppliers to deliver value.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to gather information from a variety of stakeholders and turn it into clear requirements.
• Experience documenting processes, workflows or system requirements.
• Confidence communicating with both technical and non-technical audiences.
• An organised approach with attention to detail.
• Experience working within projects, change initiatives or technology environments would be beneficial.
• Experience with Azure DevOps, Jira, Visio or SQL is helpful but not essential.

Responsibilities

• Work with stakeholders across the business to understand challenges, requirements and opportunities for improvement.
• Gather, analyse and document functional, technical and process requirements.
• Create user stories, acceptance criteria, process maps and workflow documentation.
• Analyse existing systems, integrations and data flows to identify gaps, risks and opportunities.
• Support the design and delivery of technology solutions that meet business needs.
• Work alongside developers, architects, product owners and suppliers throughout the delivery lifecycle.
• Help coordinate testing activities, user acceptance testing and defect resolution.
• Produce clear documentation to support change delivery and system adoption.
• Facilitate workshops and collaborative sessions to gather insights and build consensus.
• Identify opportunities to simplify processes, improve efficiency and enhance user experience.
• Ensure solutions align with governance, security and data management requirements.

Skills

Strong analytical and problem-solving

Stakeholder interviewing

Requirements gathering

Documentation & modelling

Communication with technical & non-tek

Organised & detail-oriented

Project/change/tech environments

Tools

Azure DevOps

Jira

Visio

SQL

Job description

Solus is seeking a Business Systems Analyst to bridge business needs and technology, working across projects, systems and teams to understand challenges and shape solutions that improve how we work.

You’ll translate requirements into actionable outcomes, create user stories, analyse data flows, and support testing and adoption. Collaborative by nature, you’ll partner with Technology, product owners and suppliers to deliver value.