Business System Analyst

ea Change

Essex

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

25 days holiday + bank holidays

Pension scheme

Discretionary annual bonus

Supportive, flexible team environment

Discretionary annual bonus

Flexible notice periods

Job summary

A well-established insurance software provider in Essex seeks a Business Systems Analyst with strong insurance knowledge. This mid-senior level role involves engaging clients, analyzing requirements, configuring insurance software, and ensuring successful project delivery. Ideal candidates should have proven business analysis experience, SQL skills, and the ability to work independently. The organization promises structured training, significant growth opportunities, and a supportive team environment.

Qualifications

Strong understanding of insurance processes and terminology.
Proven business analysis experience in requirements gathering and stakeholder engagement.
Ability to configure software applications in insurance.
Ability to configure software applications, ideally within insurance or financial services.
Good SQL knowledge and understanding of database concepts.
Strong logical problem‑solving skills and ability to create innovative solutions.
Excellent communication skills with confidence in client‑facing environments.
Ability to work autonomously and take ownership of workloads.
Experience working for an insurance software vendor.
Technical foundations—ex‑developers or candidates with scripting/configuration experience often do well.
In‑house insurance BAs with deep product or operational knowledge.

Responsibilities

Gather, refine, and document requirements from stakeholders.
Configure the insurance platform to meet client-specific workflows.
Deliver user training and create documentation.
Configure the insurance platform to meet client‑specific workflows and product designs.
Develop SQL‑based logic, queries, and reporting outputs (Crystal Reports / MS Report Builder).
Support testing by creating test schedules and assisting with system and model testing.
Present proposed solutions and completed configurations to clients.
Deliver user training and create clear, user‑friendly documentation.
Ensure technical compatibility, user satisfaction, and smooth delivery.
Work independently or as part of a team, taking full ownership of assigned tasks.

Skills

Strong understanding of insurance processes and terminology

Proven business analysis experience

Ability to configure software applications

Good SQL knowledge

Strong logical problem-solving skills

Excellent communication skills

Ability to work autonomously

Experience working for an insurance software vendor

Technical foundations – scripting/configuration experience

In-house insurance BA experience

Tools

SQL

Crystal Reports

MS Report Builder

Job description

This range is provided by ea Change. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Business Systems Analyst – Insurance Software

Employment Type: Permanent

Department: Implementation & Client Delivery

Are you an experienced Business Systems Analyst with strong insurance knowledge and a passion for delivering end-to-end solutions? Our client, a well-established insurance software provider, is expanding its BSA team and seeking three talented individuals to join them during a period of significant growth.

This is a highly varied, client-facing role where you’ll work across the full project lifecycle—shaping requirements, configuring solutions, running workshops, delivering training, and ensuring successful implementation for clients across the UK and internationally.

About the Role

As a Business Systems Analyst, you'll operate at the intersection of clients, technology, and delivery. The position combines business analysis with hands‑on configuration work, including building logic within the system using SQL.

You’ll play a key role from pre‑sales through to delivery, taking ownership of your projects and ensuring solutions are aligned with client needs and business processes.

What You’ll Be Doing

Analysis & Requirements

Engage with internal and external stakeholders to gather, refine, and document requirements.
Translate business needs into detailed project specifications and proposals.
Produce feasibility assessments and evaluate solution options.

Configuration & Technical Work

Configure the insurance platform to meet client‑specific workflows and product designs.
Develop SQL‑based logic, queries, and reporting outputs (Crystal Reports / MS Report Builder).
Support testing by creating test schedules and assisting with system and model testing.

Client Delivery

Present proposed solutions and completed configurations to clients.
Deliver user training and create clear, user‑friendly documentation.
Ensure technical compatibility, user satisfaction, and smooth delivery.
Work independently or as part of a team, taking full ownership of assigned tasks.

What We’re Looking For

Essential Experience & Skills

Strong understanding of insurance processes and terminology.
Proven business analysis experience—requirements gathering, scoping, documentation, stakeholder engagement.
Ability to configure software applications, ideally within insurance or financial services.
Good SQL knowledge and understanding of database concepts.
Strong logical problem‑solving skills and ability to create innovative solutions.
Excellent communication skills with confidence in client‑facing environments.
Ability to work autonomously and take ownership of workloads.
Experience working for an insurance software vendor.
Technical foundations—ex‑developers or candidates with scripting/configuration experience often do well.
In‑house insurance BAs with deep product or operational knowledge.

Why Join?

Structured Training & Onboarding

Comprehensive training across products, claims, accounts, workflows, and configuration tools ensures new joiners are fully supported. Training is a major priority and a key contributor to team success.

With a growing team and supportive structure (team leads mentoring small groups), there are clear opportunities for progression.