Business Support & Workplace Manager - Tangle Teezer

BIC; Greater London; Hybrid; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Flexible working hours

Core hours 10am–4pm

Hybrid work: 2 days in office, 3 days/

Performance bonus 10%

27 days holiday

Volunteer days

Private medical insurance

Life assurance at 4x salary

Job summary

Tangle Teezer, part of BIC World, is hiring a Business Support & Workplace Manager to create a smooth, energised workplace. You’ll support office coordination, events, travel, suppliers, and day-to-day business operations as part of the People team.

We value detail-oriented, proactive individuals who enjoy rolling up their sleeves in a fast-moving business with a roll-up-your-sleeves culture.

Qualifications

• Experience in workplace coordination, office management or similar role.
• Strong organisational skills and attention to detail.

Responsibilities

• Be the go-to person for day-to-day workplace experience, ensuring a welcoming, organized office.
• Coordinate facilities requests, maintenance follow-up, supplies, access, visitors and desk bookings.
• Plan and coordinate employee events and wellbeing activities to bring culture to life.

Skills

Office management

Workplace coordination

Operations

Event planning

Supplier management

Microsoft 365

Tools

Microsoft 365

Job description

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

The opportunity

We’re looking for a brilliant Business Support & Workplace Manager to help create a workplace experience that feels organised, energised and easy to be part of. This is a varied, hands‑on role sitting at the heart of our People team, supporting everything from office coordination and employee events to travel, suppliers, workplace admin and day‑to‑day business support. You’ll be someone who loves making things run smoothly, spots the detail others miss and brings a calm, can‑do energy to a fast‑moving business.

What you’ll get to do:

• Be the go-to person for our day-to-day workplace experience, helping our office feel welcoming, organised and easy to work from.
• Coordinate practical workplace operations including office standards, facilities requests, maintenance follow-up, supplies, access, visitors and desk booking support.
• Help bring our culture to life by coordinating employee events, wellbeing days and key People moments, making sure the detail is covered and everything runs smoothly.
• Support travel, business visitor visas, meeting logistics and wider business coordination where needed.
• Keep our key People and workplace information clear and easy to find by maintaining simple how-tos, checklists, templates, supplier lists and process guidance.
• Coordinate supplier, purchase order, invoice, procurement and approval admin, making sure actions are tracked and followed through.
• Support People communications execution, including digital display updates, channel posts and keeping shared information current.
• Support health, safety and workplace compliance administration including records, reminders, training coordination and document control.
• Look for ways to simplify, automate or improve how we do things, helping reduce manual work and make everyday processes easier.

What you’ll bring:

• Experience in workplace coordination, office management, business support, operations, events or a similar role where brilliant organisation really matters.
• A natural ability to keep lots of moving parts under control, follow through on actions and make sure nothing falls between the cracks.
• A warm, service‑led style and a genuine interest in creating a great employee and workplace experience.
• Confidence working with suppliers, schedules, logistics, office requests and practical admin processes.
• Clear written communication skills, with the ability to create simple, helpful guidance, checklists and process notes.
• Good judgement, common sense and confidence knowing when to handle something directly and when to elevate.
• Comfort using Microsoft 365 tools and curiosity about using technology, AI or automation to make work easier.
• A practical, proactive and positive approach — someone who enjoys rolling their sleeves up and making things happen.

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly‑just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together.

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• Salary from £46,000
• Performance-related bonus of 10% based on annual salary
• 27 days holiday, with the option to buy holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
• Free in‑office massages
• Enhanced family policies
• Supportive Period & Menopause Policies
• Enhanced pension scheme
• Life assurance at 4x your salary
• Private medical insurance
• Medical cash plan for everyday healthcare needs
• Cycle to Work Scheme
• Meeting‑free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.