Business Support Team Manager

Gibson Hollyhomes; Sale; On-site; GBP 35,000 - 37,000; Full time

Job summary

A well-established business in South Manchester is seeking an experienced Business Support Team Manager to lead their planning and administration team. You will ensure organized practices, promote team accountability, and analyze performance data. The ideal candidate will have proven leadership skills and a passion for delivering outstanding results. This role offers a salary of £35,000 - £37,000.

Qualifications

• Proven leadership experience in a managerial role.
• Ability to influence and guide team performance.
• Strong teamwork and collaboration skills.

Responsibilities

• Ensure consistent and organized administrative practices.
• Conduct performance reviews and training.
• Maintain compliance with processes and frameworks.
• Analyse KPI data for trends and improvements.

Skills

Leadership experience

Team performance influence

Collaboration skills

Time management

Passion for results

Job description

Business Support Team Manager

£35,000 - £37,000   |   South Manchester

Well-established Business

Excellent opportunity to join this well-established business who are seeking an experienced Team Manager to support their planning and administration team. You will provide leadership and guidance to a small team.

Responsibilities

• Ensure consistent and organized administrative practices across all activities.
• Foster a culture of accountability, accuracy, and service excellence.
• Conduct regular performance reviews, one-to-ones, and training.
• Promote cross-training to strengthen team flexibility and business continuity.
• Ensure all targets are consistently achieved, including SLA's.
• Maintain strong compliance with internal processes, system housekeeping, and control frameworks.
• Analyse KPI data to identify trends, risks, and opportunities for improvement.
• Promote a culture of continuous improvement within the teams.
• Take a hands‑on approach to resource allocation, scheduling, and coordination, actively supporting the teams during high-demand periods.
• Work closely with other managers to ensure seamless collaboration between departments.
• Engage regularly with other managers to align on objectives, processes, and compliance requirements.

Key Skills

• Proven leadership experience.
• Ability to influence, guide and drive team performance.
• Strong teamwork and collaboration skills.
• Excellent time management and task prioritisation.
• Passion for helping others and delivering outstanding results.

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.

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