Business Support Officer (Safeguarding Adults Team)

Calderdale Council; Halifax; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Halifax is seeking an Administrative Support Officer for the Safeguarding Adults Hub. The role involves providing administrative support, coordinating meetings, and maintaining accurate records. Successful candidates will have excellent communication and organisational skills. This position offers a supportive environment and the possibility of flexible working arrangements.

Benefits

Supportive environment

Flexible working opportunities

Commitment to diversity and inclusion

Qualifications

• Strong organisational skills to juggle competing priorities.
• Experience in providing administrative support.
• Flexibility to work from home and the office as needed.

Responsibilities

• Provide administrative support within the Safeguarding Adults Hub.
• Plan and coordinate meetings and events.
• Maintain accurate records and produce reports.

Skills

Excellent keyboard skills

Proven minute-taking ability

Ability to prioritise workload

Excellent communication skills

Customer care skills

Job description

Overview

Internal at risk or redeployee applicants will be seen in the first instance. Do you like a challenge? Are you a good organiser who enjoys working with colleagues to juggle competing priorities and prioritise effectively whilst using your own initiative? If so, this role may be the one for you.

The purpose of the Safeguarding Adults Hub is to protect and promote the wellbeing of adults with care and support needs who may be at risk of abuse, neglect, or exploitation. The team works in collaboration with both internal and external agencies, such as our community teams, quality team, local providers, health services, the police, and voluntary and community organisations.

Responsibilities

• Provide a range of administrative support within the Safeguarding Adults Hub, including responding to enquiries from internal and external agencies and liaising with providers via telephone and email.
• Plan and coordinate meetings and events, circulate agenda papers, take minutes, and ensure follow-up actions are progressed.
• Maintain up-to-date accurate information on computerised records and systems to produce reports and documents in line with corporate standards.

Qualifications and Skills

• Excellent keyboard skills and proven minute-taking ability.
• Ability to prioritise own workload while working as part of a busy team.
• Excellent communication and customer care skills.
• Flexible working which may include working from home and the office, dependent on business need.

What We Offer

Calderdale Council is a great place to work with many benefits. We offer a supportive and rewarding environment, working as part of a team committed to improving lives in Calderdale. For more information about working for us, see the Applicant Booklet attached.

How to Apply and Contact

If you would like to discuss the role in more detail please contact:

Ann-Marie Rye: Safeguarding Adults Team Manager on 07738785451
Gemma Stead: Safeguarding Operations Manager on 07849912681

Closing Date: 16 November 2025

Interview Date: 24 November 2025

Please note interviews will be face to face.

Vision, Diversity and Inclusion

As part of our Vision we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and is committed to providing an inclusive environment. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

Support

For support on your application please read our Application Booklet or visit our Employment Hub.