Business Support Officer - Repairs

The Oyster Partnership; West Byfleet; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks a detail-oriented Business Support Officer for the Repairs Team in West Byfleet. This role involves providing administrative support, maintaining records, coordinating team activities, and monitoring performance data. Candidates must exhibit strong organisational skills, excellent communication abilities, and proficiency in MS Office. The position is full-time and office-based, offering £18 per hour.

Qualifications

• Detail-oriented and proactive individual.
• Strong organisational skills with attention to detail.
• Ability to manage multiple tasks effectively.

Responsibilities

• Provide administrative support to the Repairs Team.
• Maintain and update records and databases accurately.
• Assist with scheduling and coordinating meetings.
• Prepare reports, correspondence, and documentation.
• Monitor and track performance data.

Skills

Strong administrative and organisational skills

Excellent communication skills

Proficient in Microsoft Excel and MS Office

Experience using housing and repairs systems

Job description

Business Support Officer – Repairs Team

Location : Surrey

Salary : £18 per hour

Hours : Full-time, office-based

Contract Type : [Permanent / Temporary / Fixed Term]

Job Overview

We are seeking a detail-oriented and proactive Business Support Officer to provide administrative and operational support within our busy Repairs Team. This role is essential in ensuring smooth processes, accurate data management, and effective communication across the department.

Key Responsibilities

• Provide comprehensive administrative support to the Repairs Team.
• Maintain and update records, databases, and spreadsheets accurately.
• Assist with scheduling and coordinating meetings, appointments, and team activities.
• Prepare reports, correspondence, and documentation as required.
• Monitor and track performance data, KPIs, and compliance requirements.
• Liaise with internal teams and external contractors to ensure efficient workflow.
• Handle general enquiries and escape issues where necessary.
• Support continuous improvement initiatives within the team.

Skills & Experience

• Strong administrative and organisational skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Excel and other MS Office applications.
• Experience using housing and repairs systems such as Orchard and Jigsaw (desirable).
• Ability to manag...